Course Coordinator

About Specular Business Services

Specular Business Services LLP is a company dedicated to fostering business growth, offering technology and professional services that empower startups, SMEs, and enterprises to build, grow, and scale confidently. Their comprehensive approach combines consulting, technology, marketing, and talent solutions to deliver measurable results across various industries.

Role Overview

The Course Coordinator position is a fully remote, full-time role responsible for managing all facets of training and educational program operations. The role entails organizing course schedules, handling enrollment processes, maintaining learner databases, and facilitating communication among trainers, participants, and internal teams to ensure smooth delivery and administration.

Key Responsibilities

• Coordinate and oversee course scheduling to align with organizational goals.
• Manage participant enrollments and maintain accurate learner records.
• Ensure effective communication channels between trainers, learners, and stakeholders.
• Assist in developing, updating, and supporting course content and materials.
• Support online learning platforms and related digital tools to enhance course delivery.
• Collect and analyze participant feedback to improve course quality and learner satisfaction.
• Respond promptly to participant inquiries and resolve any issues to maintain a positive learning environment.
• Monitor course progress and prepare regular reports on attendance and performance metrics.
• Work collaboratively with internal teams to align courses with business strategies and standards.

Qualifications and Skills

• Excellent communication skills to engage professionally with all parties involved.
• Experience in education or training coordination, including managing courses, workshops, or learning initiatives.
• Strong customer service abilities to address participant concerns and enhance learner experience.
• Aptitude for research to aid curriculum development and continuous course improvement.
• Organizational proficiency and multitasking skills to effectively manage multiple programs simultaneously.
• Familiarity with digital learning technologies, such as Learning Management Systems (LMS), video conferencing, and productivity applications.
• Ability to operate independently in a remote work environment while collaborating efficiently with a distributed team.
• A bachelor's degree in Education, Business, Management, or a related discipline, or equivalent practical experience.
• Previous experience in training coordination, program management, or operational support is beneficial.