Contract Administrator

About The Role

Join a leading Canadian financial cooperative as a Contract Administrator within our Group Benefits department. This regular full-time role operates in English and follows a hybrid work model, requiring two days onsite in Regina, Saskatchewan. Our team is dedicated to delivering client-centered solutions aligned with cooperative values and innovative technology.

Key Responsibilities

• Draft and issue new group insurance policies and accompanying booklets for clients.
• Review policy amendment requests, investigate any missing or conflicting details, and prepare finalized amendment documents.
• Handle requests for letters of agreement, ensuring all necessary information is complete and send finalized documents.
• Verify that policy booklets accurately reflect all policy updates and upload them to plan sponsors' websites as well as prepare prints for distribution.
• Analyze existing policies to identify provisions that require updates and prepare mass amendments accordingly.
• Communicate changes to service representatives and ensure booklets are updated online.

Success Factors

• Demonstrate commitment to driving change and continuous improvements to surpass client expectations.
• Use strong critical thinking to identify issues and proactively propose solutions.
• Convey information clearly and effectively through strong written communication skills.
• Collaborate well with team members and share knowledge to support collective goals.

Qualifications & Experience

• Minimum two years experience in group benefits or related post-secondary education.
• Strong analytical abilities.
• Excellent proficiency in written communication.
• Familiarity with group insurance products and standard group policy wording preferred.

Additional Information

• A background check is required for successful candidates.

Benefits & Perks

• Opportunities for training and professional development.
• Flexible work arrangements and paid time off to support work-life balance.
• Comprehensive well-being programs focusing on physical and mental health.
• Paid volunteer days to engage with community causes.
• A competitive salary plus incentive programs, including group retirement savings, pension, health and dental benefits, disability, life coverage, mental health support, and employee assistance programs.

Salary

The expected salary range is $43,550 to $72,583, with actual compensation determined based on local market factors and candidate qualifications. Additional incentive pay may be earned based on individual or business performance.