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Consumer Panel Coordinator

DOMINO HR Ireland

Dublin, County Dublin, Ireland · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
1 week ago
Work mode
In office
Eligibility
Candidates should already hold the legal right to work in Ireland without requiring visa sponsorship, including EU/EEA/Swiss citizens or Stamp 4 visa holders.
Resume
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Where you'll work

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Job description

About the Role

An international market research company is expanding its presence in Dublin and seeks a Consumer Panel Coordinator to support its consumer research initiatives. The role involves identifying, recruiting, and managing panels of consumers who participate in various market research activities including studies, surveys, interviews, focus groups, and product testing.

Key Responsibilities

  • Identify and recruit consumers matching specific research criteria.
  • Reach out to potential participants via phone, email, and digital channels.
  • Conduct calls to screen and qualify participants.
  • Maintain and update a database of research participants.
  • Recruit participants for various research formats such as surveys, interviews, and focus groups.
  • Schedule participants and facilitate their participation in research projects.
  • Follow up with participants before and after their involvement in studies.
  • Ensure participant data is accurate and current.
  • Track response and engagement rates.
  • Innovate new recruitment methods and channels to expand the consumer panel.
  • Collaborate closely with Market Research teams to identify appropriate target participants for each study.
  • Assist with managing participant incentives when necessary.

Candidate Profile

Ideal candidates may have backgrounds in market research fieldwork, respondent recruitment, general recruitment, customer service, telesales, call centres, community management, or research operations. Essential qualities include comfort in phone communication, strong organizational skills to juggle multiple recruitment campaigns, proficiency with CRM systems and Excel, persistence in locating hard-to-find participant profiles, acute attention to detail, and reliability. Candidates should thrive in a dynamic, fast-paced, and entrepreneurial environment.

Additional Information

  • Fluency in professional English is mandatory; knowledge of French is beneficial but not required.
  • Applicants must have existing authorization to work in Ireland without visa sponsorship (e.g., EU/EEA/Swiss citizens or Stamp 4 holders).

Opportunity

This position offers a chance to play a pivotal role in enhancing the company's consumer research capabilities within Ireland.

Industry

Market Research

Tools & software

CRM software (HubSpot, Salesforce) Microsoft Excel required

How they work

Communication Attention to Detail Initiative Organisation Work Ethic Customer Focus Resilience

Languages

Servicenow

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