Console Operator at OTR West Terrace

Company Overview

OTR Group operates more than 1000 retail convenience stores and quick service restaurants, including well-known brands such as Reddy Express, Smokemart Giftbox, Krispy Kreme, Hungry Jacks, Oporto, and Guzman y Gomez. As part of Viva Energy Australia, an ASX-listed company dedicated to refining and distributing energy products and shaping a safe and sustainable energy future, OTR combines a strong national presence with innovation to evolve the Australian retail market.

Role Summary

In the role of Console Operator, your primary focus will be to deliver exceptional customer service while ensuring the store environment remains clean, well-stocked, and inviting for all guests. The position demands multitasking in a fast-paced setting and effective time management. OTR is proud of its extensive food selections alongside premium barista-style coffee offerings.

Key Responsibilities and Skills

• Consistently deliver excellent customer experiences.
• Operate comfortably both independently and collaboratively within a team.
• Be physically prepared to stand for extended periods and perform moderate to heavy lifting and reaching.
• Maintain flexibility in work hours, including availability for early mornings, late nights, and weekends.
• Demonstrate eagerness to learn and promote the diverse product range and ongoing specials.

Benefits

• Exclusive team member discounts via the OTR app.
• Professional barista coffee training provided.
• Opportunity to participate in the Step Up Incentive Program, allowing earnings up to eight weeks’ pay.
• Wide-ranging career growth prospects within a global network.

Additional Information

Successful applicants must verify their Australian working rights and provide a current police clearance certificate as a condition of employment.