Configurator L3

Job Overview

This role involves handling configuration and maintenance of software and technological elements for projects serving Wipro's clients. The incumbent will support application configuration aligned with client needs and ensure compliance with configuration standards.

Core Responsibilities

• Assist in application configuration fulfilling client-specific requirements.
• Gather configuration requisites from various functional units, business units, and service lines, securing business owner approvals.
• Plan and execute configuration tasks adhering strictly to deadlines.
• Offer configuration help reflecting evolving business demands.
• Support system-related tasks including analysis, design, development, and testing phases.
• Contribute to developing, implementing, testing patch releases, and system upgrades.
• Maintain and manage the configuration archive regularly.
• Ensure full compliance with configuration procedures and standards.
• Modify existing configuration processes as per client directives maintaining detailed documentation and logs.
• Resolve configuration issues efficiently and within expected timeframes.
• Manage MIS, reporting, and backend support activities.
• Generate daily and monthly status reports pertaining to configuration metrics as per client and stakeholder requirements.
• Document and report on configuration standards comprehensively to meet client expectations.
• Address client modification requests promptly minimizing issue resolution time.

Deliverables

• Ensure continuous integration and deployment processes are flawless and error-free.
• Achieve 100% accuracy during onboarding and implementation with adherence to established schedules and throughput targets.
• Maintain high quality standards and customer satisfaction by timely delivery and effective query resolution.
• Complete assigned certifications to enhance relevant skills continually.

Mandatory Skills and Experience

Experience of 3 to 5 years in SAP SuccessFactors Compensation Variable Pay module is required.

Company Culture

Wipro emphasizes continuous reinvention and digital transformation. The company encourages growth and empowers employees to pursue personal and professional evolution in alignment with a future-facing business vision.