Computer Technician

About Iron Mountain

Iron Mountain delivers expert and sustainable solutions in record and information management, digital transformation, data centers, asset lifecycle management, and fine art storage and logistics. Serving over 225,000 clients globally, the company focuses on preserving valuables, optimizing inventory, and safeguarding data privacy responsibly.

Position Overview

Iron Mountain in Cork seeks a meticulous and dependable Computer Technician to join their IT & Test Engineering team. The role involves installation, upkeep, and troubleshooting of enterprise hardware and software, along with automation script creation and database administration to ensure efficient IT and testing functions.

Key Responsibilities

• Install, configure, and maintain enterprise-level hardware and software systems to guarantee performance and dependability.
• Deliver technical support by diagnosing and resolving complex system issues methodically.
• Create, implement, and sustain automation scripts using Python and Bash to improve internal workflows.
• Manage relational databases such as MySQL, PostgreSQL, and MS SQL Server.
• Collaborate closely with internal teams and other departments to align IT and testing operations.
• Document technical processes and craft presentations that communicate effectively to both technical and non-technical audiences.
• Uphold organizational standards for reliability, accountability, and teamwork while ensuring compliance with policies.

Qualifications and Skills

• Experience in IT support, computer technician roles, or test engineering environments handling enterprise systems.
• Strong understanding of computer hardware, software architectures, and proficiency in database management.
• Hands-on experience scripting and automating tasks using Python and Bash.
• Excellent troubleshooting and root cause analysis capabilities.
• Superior communication skills, able to simplify complex technical details for varied audiences.
• Relevant degree in IT, Computer Science, or equivalent practical experience; industry certifications like CompTIA A+ or Network+ are a plus.

Benefits

• Onsite position based in Cork, Ireland.
• Competitive pay aligned with experience.
• Paid leave and company-recognized holidays.
• Inclusive health, wellness, and retirement benefits.
• Support for continued professional development and skill enhancement.

Additional Information

Iron Mountain promotes equal employment opportunities without discrimination based on race, color, religion, sex, national origin, disability, age, sexual orientation, veteran status, or any legally protected category. Accommodations for disabilities are available upon request. The company emphasizes ethical work and environmental stewardship.