Cluster Communications Manager

About Rosewood Hotel Group

Rosewood Hotel Group is dedicated to enriching lives and creating lasting impressions through meaningful hospitality experiences focused on people and place. The group's culture emphasizes relationship hospitality, empowering associates to infuse passion, creativity, and purpose into their work.

Team and Workplace

As part of the Sales & Marketing team, you will support both Rosewood AMAALA and Rosewood Red Sea, two distinguished luxury destinations that are shaping Saudi Arabia's hospitality future. The role is based in Riyadh with regular travel to both locations. Reporting to the Cluster Director of Communications and collaborating closely with the Cluster Director of Sales & Marketing, corporate communications teams, destination stakeholders, government entities, media partners, and cluster operations leaders will be essential.

Role Purpose

The Cluster Communications Manager will lead the public relations and communication strategies for both destinations, advancing brand reputation, nurturing media partnerships, safeguarding brand integrity, and enhancing visibility throughout Saudi Arabia, the GCC, and international markets. This role goes beyond traditional press releases; it requires expert storytelling, relationship management, and strategic communication skills tailored to luxury brands within complex cultural, governmental, and tourism environments.

Key Responsibilities

• Design and implement cohesive public relations and communications strategies to boost awareness, reputation, and earned media presence across local, regional, and global markets.
• Develop and sustain productive relationships with journalists, editors, broadcasters, influencers, government communications, cultural groups, and key industry players throughout Saudi Arabia, the GCC, and critical international areas.
• Oversee the creation, evaluation, and distribution of media materials such as press releases, media kits, executive messaging, speeches, statements, Q&As, fact sheets, and thought leadership content, consistently reflecting Rosewood's brand tone.
• Manage significant media events, influencer engagements, broadcast productions, executive interviews, and storytelling initiatives, ensuring remarkable experiences and impactful coverage.
• Support senior executives by preparing communications for interviews, briefings, talking points, media training, and strategic messaging frameworks.
• Guide PR agencies and outside partners to meet objectives, maximize measurable results, ensure brand conformity, and optimize ROI.
• Participate actively in crisis communications and reputation management by monitoring media sentiment, detecting risks, and assisting with response plans and stakeholder communications.
• Collaborate across departments such as Sales & Marketing, Operations, Wellness, F&B, Experiences, Guest Relations, Corporate Communications, and destination teams to discover compelling stories and maintain consistent, compliant messaging.

Candidate Profile

• Innately curious storyteller with profound insight into how public relations, media interactions, and strategic communications affect brand image and reputation.
• Experience in luxury hospitality, tourism, lifestyle, destination marketing, or related upscale industries is preferred, with an understanding of high-end brand and audience expectations.
• Established media relationships across Saudi Arabia and the GCC, with confidence engaging journalists, editors, broadcasters, influencers, and industry authorities.
• Exceptional communication skills, adapting writing style appropriately for media, executives, government parties, and luxury consumers while upholding brand consistency.
• Cultural sensitivity and deep knowledge of Saudi media, tourism, and government contexts, enabling careful navigation of sensitive matters with professionalism and discretion.
• Ability to juggle multiple stakeholders, projects, priorities, and deadlines efficiently, maintaining composure and solution-oriented focus in dynamic settings.
• Poise in representing a luxury brand publicly, with demonstrated diplomacy and relationship-building skills for effective engagement with senior leaders, partners, and VIP guests.
• Fluency in Arabic and English, both written and spoken, is essential.

Benefits

The role offers a competitive salary and benefits package designed to support your well-being, professional growth, and career advancement. Employment with Rosewood Hotel Group presents the opportunity to develop your career within an internationally respected luxury hospitality firm alongside dedicated professionals committed to excellence.

Our Commitment

Rosewood Hotel Group fosters an inclusive workplace where every associate is valued, respected, and empowered for success. The company embraces diversity and invites individuals from all backgrounds and experiences. Continuous learning, development opportunities, and a collaborative culture support associates in maximizing their potential while delivering outstanding guest experiences.