Clinical Trial Coordinator (Fixed Term 1 Year)

Overview

Join an innovative global team supporting leading pharmaceutical companies and biotechs, involved in thousands of clinical trials worldwide. This full-time on-site position in Auckland allows you to provide key administrative and technical support to clinical trial projects, sometimes acting as the study lead and liaising across functions. You will also participate in onboarding and training new staff, as well as help drive process improvements.

Responsibilities

• Coordinate and execute assigned clinical trial activities per task matrix, tailored to central or local role requirements.
• Conduct file reviews at department, internal, country, and investigator levels and log outcomes appropriately.
• Ensure that all assigned tasks meet timelines, budgets, and quality expectations, reporting any risks promptly.
• Maintain study documentation and support global systems, including team lists, training records, system access, and project activity tracking.
• Support use and upkeep of key systems like Activate and electronic Trial Master File (eTMF).
• Assist risk-based monitoring (RBM) efforts.
• Perform various administrative duties such as document processing, mass mailings, communications, and generating internal reports.
• Organize and schedule meetings with clients and internal teams, ensuring minutes are recorded.
• Monitor and manage local regulatory document review and transmission to clients and institutional review boards.
• Analyze study metrics, reconcile findings, and help resolve documentation queries.
• Maintain and update vendor tracking tools.
• Support preparation and distribution of Investigator Site File, pharmacy binders, study supplies, and translation materials with quality control assistance.
• Participate in kick-off meetings and capture notes as needed.

Requirements

• Minimum of a high/secondary school diploma with relevant vocational or academic qualifications; bachelor's degree preferred.
• At least 4 years of relevant experience or an equivalent blend of education and practical knowledge.
• Strong capability to work independently or collaboratively within a team.
• Excellent organizational skills with the ability to manage multiple priorities effectively and accurately.
• Competency in analyzing project data and systems to ensure precision and operational efficiency.
• Customer-driven mindset with adaptability to shifting deadlines and workloads.
• Good understanding of applicable country regulations, ICH Good Clinical Practices, and SOPs for clinical project lifecycle.
• Proficient English communication skills along with local language proficiency if required.
• Competent presentation skills.
• High proficiency in MS Office suite and ability to master clinical trial databases.
• Willingness and ability to complete required clinical training programs.
• Self-motivated with a positive attitude and strong interpersonal skills.

Work Environment and Conditions

• Primary work in office environment with exposure to electrical equipment; may also include laboratory or clinical settings and occasional remote work.
• Some travel to site locations may be necessary.
• Standard Monday to Friday work schedule.