O
Client Relationship Officer
Accra, Greater Accra Region, Ghana · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Education
- Bachelor’s degree
- Resume
- Required to apply
Where you'll work
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Job description
About Old Mutual Ghana
Old Mutual Ghana, established in 2013, is a part of the global Old Mutual Group and operates as Old Mutual Life Assurance Company (Ghana) Limited. The company delivers life assurance, asset management, and pension solutions within Ghana.
Key Responsibilities and Skills
- Demonstrate strong selling and closing capabilities to secure client agreements.
- Communicate effectively with clients both verbally and in writing, simplifying complex financial concepts.
- Manage client relationships proficiently by focusing on service orientation, active listening, and resolving issues.
- Work autonomously while efficiently managing time and leveraging digital tools and customer relationship management (CRM) software.
Qualifications
- Possess a bachelor's degree or equivalent practical experience.
- Previous experience in insurance, banking, or personal financial advisory roles is considered a plus.
- Maintain high ethical standards with meticulous attention to detail and adherence to confidentiality and regulatory requirements.
Minimum education
Bachelor's Degree
Tools & software
CRM software
required
How they work
Communication
Problem Solving
Attention to Detail
Time Management
Customer Focus
Relationship Building
Digital Literacy