Client Advisor - UAE National

About Tiffany & Co.

With a distinguished 185-year legacy, Tiffany & Co. represents excellence in exquisite jewelry design and romantic ideals. Renowned for its iconic Blue Box, Tiffany inspires its workforce to uphold high professional standards, continuous learning, and passion for luxury market trends and collections, creating a unique and inspiring work atmosphere.

Role Overview

We are inviting passionate UAE Nationals to become part of our retail team as Client Advisors. This pivotal role requires embodying the Tiffany brand in every client engagement through exceptional communication and personalized service. A Tiffany Client Advisor combines an entrepreneurial mindset with a commitment to building enduring client relationships and exceeding sales targets.

Key Responsibilities

• Develop and deepen client connections to foster long-term loyalty and maximize their spending.
• Consistently meet or surpass monthly, quarterly, and annual sales objectives.
• Gather and maintain accurate client data for relationship management.
• Generate repeat business by nurturing both new and existing clients.
• Promote sales across key product lines.
• Enhance in-store experience by creating memorable client interactions aligned with Tiffany's service standards.
• Serve as a committed brand ambassador by utilizing the bespoke "Tiffany Touch" during sales interactions.
• Apply the Client Experience Behaviours from the TEI program, responding proactively to client feedback and survey results.
• Implement best practices in hospitality and use store amenities strategically to deliver unique experiences.

Candidate Qualifications

• Must hold UAE National status.
• Preferably experienced in retail, luxury retail, or other client service roles.
• Strong enthusiasm for delivering excellent customer service and enhancing client experiences.
• Excellent communication and interpersonal capabilities.
• Documented success in achieving sales goals.
• Comfortable engaging with a diverse client demographic.
• Skilled in using Point of Sales (POS) platforms, client relationship management tools, and Microsoft Outlook/email.