Category Customer Senior Analyst

About Kraft Heinz

The Kraft Heinz Company ranks among the world's largest food and beverage firms, boasting eight brands each generating over $1 billion in sales and global sales approximating $25 billion. Our extensive portfolio, spanning more than 200 legacy and emerging brands, includes condiments, sauces, cheese, dairy, meals, meats, beverages, coffee, infant nutrition products, and other grocery items marketed in over 40 countries.

Role Overview

This permanent position based in Auckland, New Zealand, offers a chance to advance your career within a dynamic sales team known for internal growth and professional development opportunities.

Key Duties

• Assist the Category Customer Manager in planning and analysis activities for joint business and category plans, aligning strategies and initiatives between Kraft Heinz and customers on an 18-month horizon.
• Acquire in-depth understanding of retailer performance across relevant categories, focusing primarily on Balance/Protect categories.
• Contribute to risk and opportunity assessments by creating and monitoring retailer-centric plans and collaborating cross-functionally, including working with Finance to address plan gaps.
• Conduct monthly market share reviews and assist in scan data routines for ongoing planning.
• Support setting objectives and managing risks and opportunities for Must Win/Grow range reviews.
• Develop compelling narratives and sales strategies for customer workshops and range reviews in partnership with Sales, Category Revenue, and Development teams.
• Advise on customer targets for new product launches, including distribution and margin considerations.
• Identify potential threats and prepare retailer-focused plans ensuring clear communication of category strategies among sales, marketing, and demand planning.
• Assist in building deletion defense arguments to achieve favorable range review outcomes aligned with broader category and retailer goals.
• Aid customer planning efforts emphasizing segmentation, addressing ranging gaps, and promotional activities.
• Collaborate with Category Development and Marketing for strategic range decisions supporting Kraft Heinz objectives.
• Develop tools, processes, and leverage insights related to range management, shelf layout, and distribution performance.

Candidate Profile

• Demonstrated commercial insight preferably from Sales or Category Management roles.
• Experience engaging customers and selling strategic plans effectively.
• Strong presentation and interpersonal skills to influence both internal and external stakeholders.
• Results-oriented with proven ability to coordinate and deliver through teamwork.
• Knowledge of Quantium, Circana, or Dunnhumby platforms.
• Advanced proficiency in Excel and PowerPoint.
• Account management experience is an asset.
• Experience in promotion and range modeling.
• Familiarity with systems such as Nielsen/IRI Scan/Panel (Temple, UNIFY), Demantra, JDA, Tableau, Quantium, Dunnhumby is advantageous.
• Several years of experience in Category Management, Shopper Insights, Key Account Management, or related Sales functions.
• Preference for candidates with FMCG industry background.

Additional Information

The position is located in Newmarket, Auckland. Kraft Heinz champions equal opportunity employment and is committed to diversity across ethnic minorities, women, veterans, individuals with disabilities, sexual orientation, and gender identity.

Applications will be accepted on a rolling basis. Early closure of the job posting may occur.