Cashier

Overview

The role of Cashier is vital to delivering excellent customer service by efficiently and accurately handling checkout and return transactions. Cashiers also manage and oversee the Self-Checkout zones, helping customers while ensuring compliance with company policies to reduce losses.

Key Responsibilities

• Process sales and return transactions quickly, accurately, and safely.
• Oversee and maintain the Self-Checkout area to ensure smooth customer experience.
• Acquire and use product and project knowledge to assist customers and identify opportunities to promote sales.
• Adhere strictly to policies and procedures designed to minimize shrinkage.
• For Head Cashiers: assign cashier stations, expedite price checks, and authorize price adjustments on multiple service points including registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Serve as a first point of escalation for customer concerns.
• Support supervision by assisting in coaching, training, and developing new and current Front End Associates using all available training tools.

Requirements

• Preferred for Head Cashier role: at least 1 year experience working as a cashier.