Cashier

Overview

Cashiers hold a key role in delivering excellent customer service through fast, friendly, and accurate transaction handling, ensuring a safe checkout experience. Their duties include processing purchases and returns, overseeing the Self-Checkout stations, and actively gaining product and project knowledge to assist customers and uncover sales opportunities.

Responsibilities

• Conduct Checkout and Return transactions efficiently and accurately.
• Supervise the Self-Checkout area to maintain smooth operations.
• Continuously learn about products and projects to inform customers and promote sales.
• Comply with company policies to reduce losses and theft.
• Assist Head Cashier with price checks and manage transaction approvals including markdowns across various service points such as main registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Provide initial escalation support for customer concerns.
• Support the supervision, coaching, and training of frontline staff by participating in new employee onboarding and ongoing development.

Additional Information

A Head Cashier role prefers candidates with at least 1 year of prior experience in cashier duties.