Carpenter

About the Role and Company

We are seeking a skilled and motivated Carpenter to become a vital part of our team at Freebridge Community Housing. This role involves performing maintenance and construction tasks across our properties, always with a focus on delivering outstanding customer service. Freebridge Community Housing, established in 2006 after acquiring the housing stock from the Borough Council of King's Lynn and West Norfolk, manages over 7,500 properties across West and North Norfolk. Our mission centers on offering affordable, secure, and quality homes for present and future residents. We are proud of our successes, including fulfilling our tenants’ commitments and updating homes to meet the Decent Homes Standard, which significantly enhances living standards. We uphold core values such as Belong, Own It, Think Customer, One Team One Purpose, and Be the Change.

Key Duties

• Conduct carpentry maintenance, repairs, and installations consistent with the Freebridge Standard and industry best practices, including work on doors, kitchens, flooring, fencing, windows, and general timber repairs, ensuring excellent customer satisfaction.
• Apply carpentry expertise to identify faults, determine suitable repair methods, and complete jobs efficiently using independent judgment.
• Effectively communicate with customers and colleagues about carpentry projects, providing clear explanations of repairs, materials needed, and timeframes for completion.
• Prioritize safety at all times, adhering strictly to health and safety protocols and safe working methods to protect yourself, peers, customers, and the public.
• Oversee carpentry assignments from initial assessment to task completion, including measuring and specifying materials, ordering supplies, executing repairs, conducting follow-up inspections, and ensuring all documentation or digital records are accurately finished and timely.

Candidate Requirements

• Possession of a City & Guilds qualification or equivalent certification in carpentry.
• Minimum of three years’ experience working in a maintenance setting.
• Strong communication capabilities.
• Ability to work independently and take initiative.
• Hold a valid full UK driving license.

Benefits and Additional Information

• Annual salary of £36,531.36.
• Generous paid leave including 25 days annual holiday plus bank holidays, rising to 30 days after five years of employment.
• Access to exclusive employee discounts via Reward Gateway.
• Comprehensive leave policies including six months full pay maternity leave and two weeks full pay paternity leave.
• Health and wellbeing services including physiotherapy, counselling, and employee assistance programmes.
• One day of charitable leave each year to volunteer for a cause of your choice.
• Discounted membership at Alive Leisure gym facilities.
• Robust pension scheme with employer contributions up to 12%.

Diversity and Inclusion

We are firmly committed to fostering a diverse and inclusive workplace where everyone’s voice is respected and valued. Our culture encourages varied perspectives to enhance innovation and ensure equity. We do not tolerate discrimination based on protected characteristics and provide reasonable accommodations during recruitment to support candidates’ best performance. Accessibility tours are available for candidates to experience an inclusive and welcoming environment from the outset.