- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About Al Waha For Cars
Al Waha Cars, previously known as Oasis Cars, has established itself as a reputable name in Qatar's automotive sector since 1997. The company represents official dealerships for Jetour, M Hero, Voyah, BAW 212, Kaiyi, and Shineray. Backed by years of expertise and a strong presence locally, Al Waha focuses on offering innovative automotive brands, modern showroom experiences, and dedicated service centers that prioritize quality, trust, and progress in mobility across Qatar.
Role Overview
This position involves working full-time, on site in Doha as a Call Centre Agent. The primary responsibilities include answering incoming customer calls, aiding customers by providing detailed product and service information, resolving inquiries and complaints to uphold customer satisfaction, and ensuring smooth operation of customer accounts. Daily duties also encompass entering customer data into systems and collaborating with colleagues to deliver an exceptional customer experience.
Required Qualifications and Skills
- Prior experience as a Customer Service Representative, particularly in customer support roles
- Focus on maximizing customer satisfaction combined with strong interpersonal skills
- Proficiency in computer usage and familiarity with customer support software tools
- Excellent communication abilities and effective problem-solving skills
- Capable of working well within a team environment and managing fast-paced workflows
- Fluency in Indian languages such as Malayalam, Hindi, and Telugu is advantageous
- Fluency in both Arabic and English is required
- Previous background in the automotive sector is a plus
Industry
Automotive