Call Center Agent

Overview

We are actively seeking a skilled and client-oriented Call Center Agent to enhance our team located in Dubai. This role requires excellent communication abilities, professionalism on phone interactions, and the capability to address various guest needs effectively.

Key Responsibilities

• Manage guest inquiries, reservation handling, follow-ups, and complaint resolutions with professionalism.
• Engage with customers confidently and maintain a professional telephone presence.
• Handle multiple calls and requests efficiently, even under pressure.

Candidate Requirements

• Outstanding proficiency in English, both spoken and written.
• Preferable experience in call centers, hospitality, reservations, or customer service roles.
• Excellent communication and interpersonal skills.
• Good knowledge of computer systems and relevant software.
• Availability for immediate joining is an advantage.

Additional Information

• Position is based in Dubai, United Arab Emirates.
• Applicants interested in this opportunity should forward their CV to the provided contact email.