Cafe Team Member - Cloud Kitchen

About Dach & Nona

Dach & Nona is dedicated to revolutionizing indulgence with premium ice creams and desserts made solely from pure, natural ingredients. Our products exclude any artificial stabilizers, emulsifiers, or preservatives. As a family-founded startup, we prioritize care and quality in every creation and expect the same commitment from our kitchen crew.

Role Overview

We seek a swift, meticulous, and conscientious Cloud Kitchen Team Member to join our fulfillment squad. This pivotal role is the final connection between our kitchen production and customers, handling precise preparation, scooping, packaging, and dispatching of orders received through online platforms like Zomato, Swiggy, as well as our self-delivery services.

Given that our desserts are premium with a clean-label promise, ensuring they reach customers in flawless condition is essential. Speed, accuracy, and a strong sense of responsibility are fundamental requirements.

Key Responsibilities

• Promptly and accurately prepare ice cream scoops, desserts, and baked goods exactly as per received orders.
• Manage and monitor order tickets from Swiggy, Zomato, and self-delivery outlets to guarantee immediate processing and acceptance.
• Perform thorough verification of each order, matching it against the Kitchen Order Ticket to confirm correct items, quantities, and special requests before sealing packages.
• Maintain rapid turnaround time from order receipt to delivery handoff, supporting high ratings on delivery platforms.
• Keep assembly lines, freezers, and packaging supplies fully stocked, organized, and clean to prevent operational delays during busy periods.
• Strictly uphold personal hygiene standards and ensure the workstation complies with food safety regulations at all times.

Required Skills and Attributes

• Detail-oriented and proactive, demonstrating pride and conscientiousness in work, even during peak rush hours.
• Ability to work efficiently under pressure and proficient navigation of delivery partner merchant apps such as Swiggy and Zomato dashboards.
• Commitment to achieving zero errors, guaranteeing that no order items are missed or mixed up.
• Dependable team player who is punctual, disciplined, and able to collaborate seamlessly with kitchen colleagues and delivery personnel.
• Preferred prior experience of 1-2 years in a busy cloud kitchen, quick service restaurant, or ice cream parlor engaged in online order fulfillment.

What We Offer

• Clean, professional, and orderly work environment.
• Opportunity to grow within a rapidly expanding premium food startup.
• Competitive salary dependent on experience and performance.