Cabin Crew Talent Planning Manager

Overview

At Etihad Airways, our workforce is central to crafting unparalleled experiences for our guests. The role of Cabin Crew Talent Planning Manager is pivotal in steering the future direction of our Cabin Crew team. This entails a close partnership with Talent Acquisition to map out workforce needs, oversee talent planning initiatives, and guarantee that recruitment and career progression align with operational priorities and the airline's growth trajectory.

Key Responsibilities

• Collaborate with Resource Planning, HR Business Partners, and Talent Acquisition to develop both short-term and long-term workforce strategies for Cabin Crew, anticipating talent demands, identifying risks and capability gaps, and ensuring workforce readiness aligns with business expansion plans.
• Deliver workforce forecasting, hiring priorities, role specifications, and candidate profiles to Talent Acquisition to ensure recruitment activities fit operational and future capability goals.
• Serve as the main operational advisor to Talent Acquisition during recruitment campaigns, contributing expertise in selection processes and hiring decisions.
• Act as a qualified assessor in recruitment evaluations, ensuring candidate assessments and selections are fair, consistent, and aligned with operational requirements.
• Collaborate with Talent Acquisition to enhance the assessment frameworks and selection criteria by integrating operational insights and workforce trend data.
• Lead the operational facets of Cabin Crew promotion and upgrade programs, establishing readiness and performance criteria to support internal career progression and leadership development.
• Support assessment and selection processes for promotions alongside Talent Acquisition, HR, and Learning & Development while overseeing succession planning and talent pipelines.
• Evaluate recruitment and progression outcomes by analyzing retention rates, performance, and operational success to gauge the effectiveness of hiring and career development processes.
• Utilize operational data and workforce insights to spot areas for continuous enhancement and recommend strategies to strengthen talent planning and capability development.
• Build and maintain robust partnerships with Inflight Service Delivery, Talent Acquisition, HR Business Partners, and Resource Planning, acting as the key contact for workforce planning and internal talent management.
• Ensure workforce needs are synchronized with recruitment plans and collaborate to resolve staffing challenges through informed decisions.

Qualifications and Experience

• At least 2 years of direct Cabin Crew experience complemented by a minimum of 5 years in leadership positions.
• Deep understanding of Cabin Crew operations, workforce planning, and talent requirements.
• Hands-on experience in talent assessments, promotion cycles, or talent review processes.
• Strong competency in stakeholder engagement and influencing others.
• Proven experience collaborating with HR and Talent Acquisition teams across functions.
• Excellent analytical, planning, and problem-solving abilities.
• Effective communication and relationship-building skills.
• Capability to drive outcomes through partnership and collaboration.

Preferred Attributes

• Demonstrable success operating across diverse stakeholder groups within complex operational settings.
• Experience leveraging workforce analytics and performance metrics to guide talent and workforce planning decisions.
• Adept at balancing urgent operational demands with longer-term talent development and capability building.

Additional Information

Etihad Airways, headquartered in Abu Dhabi, is the UAE's national airline driving global connectivity and innovation in aviation. Our "Journey 2030" vision aims to double our fleet, grow our network, and expand our workforce to set new standards of excellence. Join us for a career where the world is your workplace and extraordinary experiences are a daily commitment.

Recruitment Fraud Advisory

Candidates are cautioned against fraudulent recruitment offers purportedly from Etihad. We never request personal information, financial details, or payments during our hiring process. Official interviews occur face-to-face or via approved video or telephone calls prior to any formal offer. Any request for money should be treated as a scam.