Business Operations Intern

Company Overview

Matrix Info Systems Pvt. Ltd. is an Information Technology firm delivering services to clients domestically and internationally from its Delhi office.

Role Summary

This internship offers freshers a unique, hands-on opportunity to comprehend the operational flow of a growing IT company, working closely with directors and multiple departments. The intern supports daily operations and administrative activities while gaining insights into interdepartmental collaboration.

Responsibilities

• Assist directors and management in routine operational and administrative duties.
• Facilitate coordination among departments to maintain seamless communication and task tracking.
• Support documentation, scheduling, and record management tasks.
• Handle diverse ad-hoc operations tasks requiring flexibility.
• Monitor ongoing projects and ensure follow-up on pending items.
• Learn departmental processes across HR, Sales, IT/Delivery, Finance, and Administration, observing their interrelations.
• Prepare reports and updates as needed by management.
• Assist communication with domestic and international stakeholders.
• Manage calling tasks including client coordination, cold calling, and customer support.

Candidate Profile

• Fresh graduates with no prior experience.
• Motivated to understand comprehensive organizational operations rather than fixed isolated tasks.
• Adaptable to varied responsibilities across departments.
• Comfortable in a dynamic environment with shifting priorities.

Required Skills

• Effective verbal and written communication.
• Strong interpersonal and coordination abilities.
• Multitasking and adaptability to changing demands.
• Basic skills in MS Office or Google Workspace.
• Initiative and eagerness to learn.

Benefits

• Hands-on experience at director and management levels.
• Comprehensive understanding of department functions and collaboration.
• Exposure to international market operations within an IT company.
• Foundation for careers in operations, management, or human resources.

Additional Details

• Employment type: Internship on-site in Delhi.
• Work hours: Monday to Friday, 10 AM to 7 PM.
• Monthly stipend: INR 5,000 to 6,000.
• Eligibility: Fresh graduates or postgraduates interested in in-depth operational learning.