Business Manager

About the Role

The Business Manager will drive sales and collection targets for the designated region, focusing on expanding the customer base and retaining existing clientele. They will oversee inventory control through accurate stock planning to order appropriate quantities and SKUs, while actively monitoring and clearing excess stock to avoid overstock situations. Daily market visits with comprehensive reporting, along with effective management of the sales team and merchandisers, are essential components of this position.

Key Responsibilities

• Develop customer-wise and SKU-wise plans before the 5th of each month, including projections for the upcoming three months, ensuring the first month is fully confirmed and subsequent two months have 80-90% forecast accuracy.
• Achieve at least 80% of monthly sales targets, broken down customer-wise and channel-wise.
• Grow the customer base by adding at least one new customer monthly while ensuring retention of current clients.
• Maintain or increase market share for assigned category SKUs.
• Manage receivables by recovering payments following company policies, aiming for 80% collection target every month and reducing overdue payments to mitigate risk.
• Perform monthly ledger reconciliations with customers, ensuring signed and stamped balance confirmations.
• Conduct weekly product display updates to enhance visibility and lead product orientation sessions for merchandisers to improve knowledge and customer service.
• Oversee merchandiser and promoter teams, ensuring adherence to company policies and values.
• Monitor inventory levels closely to minimize overage stock and drive liquidation of aging stock by setting sales targets for at least five SKUs monthly, aiming for a minimum 80% sell-through rate.
• Submit monthly stock reports to management.
• Implement brand consumer marketing activities to elevate product awareness and engagement while driving visibility campaigns consistent with brand strategies.
• Gather and analyze market feedback to inform brand positioning and promotional efforts.
• Manage pricing, product positioning, and promotional activities effectively across all sales channels.
• Report daily activities and market visits to management, submitting weekly and monthly summaries describing market trends, competitive landscape, and brand positioning.
• Conduct monthly competitor analysis for the top five categories and share findings with management.
• Ensure strict adherence to company ethics, avoiding any improper favors from customers such as loans, gifts, unauthorized credit purchases, or personal advantages.

Qualifications and Conditions

• Bachelor’s degree or an equivalent qualification.
• Minimum of 5 years of relevant experience in the Appliances Division.
• Current residency in Saudi Arabia with a valid, transferable Iqama.