Business Head

About the Role

A prominent organization is seeking a seasoned professional to serve as Director – Market Operations & Facilities Management, overseeing the complete lifecycle of a substantial retail and wholesale market destination in Saudi Arabia. This leadership role involves steering the project from pre-launch stages through operational maturity, managing commercial strategies, facility management, logistics, and financial outcomes, while also contributing to scalable expansion initiatives.

Key Responsibilities

• Lead all stages of the market's life cycle including pre-opening preparations, mobilization, and ongoing operations, developing the operational framework, business strategy, team architecture, and standard operating procedures.
• Optimize commercial results by managing tenant and trader composition, leasing activities, occupancy rates, rental revenues, supplemental income streams, and maintaining robust relationships with tenants.
• Take full ownership of the annual business plan, financial budget, and profit & loss statements, driving revenue growth, profitability, operational expenditures, and overall asset performance.
• Manage day-to-day market activities, including trader coordination, enhancing customer experiences, logistics such as loading/unloading, vehicle flow, storage, security measures, cleaning services, and waste disposal.
• Supervise asset and facility management functions covering mechanical, electrical, and plumbing systems, preventive and corrective maintenance, utilities, service provider engagements, parking facilities, and lifecycle strategy planning.
• Administer logistics operations, warehouse management, and cold-chain systems ensuring adherence to food safety standards, health, safety, and environmental regulations.
• Cultivate productive collaborations with government bodies, tenants, traders, suppliers, logistics partners, and other essential stakeholders.
• Contribute to the planning and scaling of similar market destinations, embedding efficient operational and commercial models for future growth.

Candidate Profile

• Minimum 15 years of relevant industry experience with at least 5 years in a senior leadership capacity.
• Demonstrated expertise in launching and developing greenfield projects or building large-scale operations from the ground up.
• Strong commercial acumen including experience with P&L management, tenant leasing, business planning, budgeting, and revenue expansion.
• Comprehensive knowledge of asset and facilities management, logistics coordination, service provider oversight, and handling large operational frameworks.
• Experience working in the GCC region is highly advantageous.

Additional Information

Due to high volume of applications, only candidates shortlisted will receive a response.