Business Development Representative

About the Role

We have partnered with a long-standing not-for-profit professional education organization that offers courses guiding experienced professionals in making ethical and sound workplace decisions, ranging from short courses to postgraduate studies. The organization has recently rebranded, set a new strategy for 2030, and established a fresh sales team intent on expanding its reach significantly.

As a Business Development Representative, you will engage primarily with individuals who have already expressed interest by downloading course materials, filling out enquiry forms, or meeting the team at events.

Key Responsibilities

• Proactively contact new inquiries via calls, emails, and messages, regardless of whether leads originate from the website, LinkedIn, or events.
• Assess and qualify these leads according to pre-set criteria and schedule appointments for the sales team, including managing the calendar of the Business Development Manager.
• Create concise briefs ahead of meetings, encompassing the contact’s background, industry sector, anticipated needs, and gathered insights.
• Develop and maintain your personal sales pipeline as your understanding of products deepens, including following up on inactive leads and successfully closing sales.
• Manage the sales inbox by directing straightforward requests towards self-service solutions and forwarding complex or corporate enquiries to appropriate personnel.
• Maintain accurate records within the CRM system, assist with proposals and contract administration, and facilitate smooth handovers.
• Provide feedback from client interactions to help refine templating, automation, and lead handling procedures as processes evolve.

Candidate Profile

• At least one year of experience in sales, whether inbound or outbound.
• Exceptional telephone communication skills capable of engaging executives and senior professionals effectively.
• Strong written communication proficiency to craft personalized follow-up emails that resonate.
• Consistent discipline in managing a busy lead list attentively and efficiently.
• Comfortable and proficient in using CRM systems, with patience for ongoing system improvements.

Note: Prior knowledge of the subject matter is not required as thorough product training and coaching will be provided alongside shadowing seasoned sales staff.

Unsuitable Candidates

• Individuals who prefer email communication over phone calls.
• Those viewing sales merely as a short-term entry point rather than a career path.
• Applicants who require perfectly established systems and processes to perform well.
• People who feel uneasy speaking with much more experienced or senior professionals.

Why Join This Team

• Engage with warm leads instead of cold call lists as most prospects initiate contact first.
• Clear advancement opportunities toward a Business Development Manager role with ongoing coaching support.
• Daily interactions with executives and senior-level professionals about their developmental needs.
• Promote meaningful educational products including a new AI-focused certificate, providing significant societal benefit through research and policy funding.
• Enjoy benefits like complimentary online short courses, an employee assistance program, not-for-profit salary packaging, and eligibility for income protection and life insurance after six months.

Compensation

The position offers a salary range of $70,000 to $80,000 plus superannuation, depending on your experience.

Diversity and Inclusion

Our client embraces diversity and values the strength our differences bring. They are dedicated to inclusive hiring practices and equal opportunity at every recruitment phase. Candidates encouraged to apply even if they feel uncertain, as diverse perspectives are welcomed.