Business Development Representative

Company Overview

For more than two decades, Smartsheet has empowered teams to efficiently manage their work and scale solutions more intelligently. Currently, Smartsheet is embarking on an ambitious initiative integrating human teams with AI agents to automate routine tasks and generate valuable insights, enabling people to concentrate on critical thinking and creativity. This vision represents our daily commitment to innovation and impactful work.

Role Summary

We are seeking a skilled Business Development Representative to establish a robust sales pipeline and stimulate revenue growth across Southeast Asia. The role primarily involves proactively sourcing outbound opportunities within designated Commercial and Large Enterprise accounts, qualifying inbound leads, and setting a positive tone throughout the sales cycle. This position is based in Singapore on a hybrid work arrangement, reporting to the Senior Manager, Business Development in Australia.

Key Responsibilities

• Manage a portfolio of named accounts across Southeast Asia, collaborating with Account Executives to develop strategic territory and account plans.
• Primarily self-generate sales pipeline through active outbound prospecting approaches.
• Identify target companies and key buying-group contacts independently, strategizing outreach via email, LinkedIn, phone calls, and analytics tools.
• Evaluate inbound inquiries promptly, routing them efficiently to appropriate sales channels.
• Engage with multiple senior stakeholders, up to VP and C-level executives, conducting authoritative business discussions.
• Create, execute, and refine outbound campaign sequences using the company's sales engagement platform.
• Utilize a structured qualification framework to rigorously assess and transition opportunities.
• Serve as the lead for outbound market activities in Singapore, providing feedback on messaging, challenges, and commercial insights to the wider APJ sales team.
• Achieve quarterly goals related to qualified meetings and pipeline generation, ensuring thorough documentation within Salesforce.
• Operate autonomously within a remote, cross-timezone team environment, fully managing outbound sales activities.

Candidate Requirements

• Minimum of two years experience in B2B sales roles such as outbound Sales Development Representative (SDR), Business Development Representative (BDR), or telesales, ideally within SaaS or technology sectors.
• Demonstrated track record of meeting or surpassing sales quotas, with tangible outcomes like meetings scheduled or pipeline sourced.
• Experience engaging with enterprise or strategic accounts and comfort in conversations with senior decision-makers.
• Familiarity with structured qualification processes and sound judgment in their independent application.
• Daily proficiency with Salesforce or similar CRM systems and sales engagement tools like Outreach or Salesloft from the outset.
• Strong critical thinking abilities and capacity to make autonomous decisions without direct supervision.
• Excellent communication skills, both oral and written.
• Resilience and motivation to effectively handle challenges and setbacks.
• Business-level proficiency in English is mandatory; additional fluency in Mandarin, Bahasa Indonesia, or other Southeast Asian languages is highly valued.
• Legal authorization to work permanently in Singapore.
• Willingness and ability to travel internationally as business needs dictate.
• Flexibility to perform additional duties as assigned.

Work Culture and Values

At Smartsheet, every employee’s ideas are valued, and individuals are supported to grow and impact the company meaningfully. We foster an environment where diverse experiences and perspectives are welcomed, recognizing that real innovation stems from thoughtful challenges and committed individuals. Our culture encourages exploration, boundary-pushing, and continuous development beyond assigned roles.

Equal Opportunity Employer Statement

Smartsheet is committed to equal employment opportunities, fostering an inclusive workplace that respects all applicants irrespective of race, color, religion, gender, sexual orientation, gender identity, nationality, age, veteran or disability status, or genetic information. Accommodations for interview preparations are available upon request to ensure a positive candidate experience.