Business Development Representative

About Omnichat

Omnichat partners with META as a WhatsApp Business Solution Provider and has been operating since 2017. The company focuses on consolidating customer interactions from platforms such as WhatsApp Business, Facebook Messenger, Instagram, LINE, WeChat, and website live chat into a unified system. This platform aims to optimize marketing efforts by incorporating marketing automation, AI technologies, CRM integrations, and creating comprehensive customer profiles. Omnichat supports over 5,000 local and international retail and e-commerce clients.

Role Responsibilities

• Conduct outbound lead generation activities from the office, utilizing LinkedIn, CRM prospecting, phone calls, and personalized email campaigns.
• Investigate target organizations and engage key decision-makers to establish a pipeline of qualified leads.
• Evaluate leads against established standards and transfer sales-ready leads to the sales team.
• Collaborate closely with sales teams to guarantee efficient lead transitions and follow-ups.
• Keep detailed records of outreach efforts and perform basic tracking of performance metrics via CRM.
• Assist in supporting lead generation events and subsequent follow-up actions.

Qualifications and Requirements

• Possess a Bachelor's degree in Business, Marketing, or a related discipline.
• Have 1 to 3 years of experience in inside sales, telesales, or outbound business development roles.
• Demonstrated competence in conducting cold calls and email outreach.
• Proficient in Mac OS and Google Workspace tools.
• Strong command of written and spoken English and Chinese; Mandarin language skills are a plus.
• Comfortable using CRM platforms and Microsoft Excel.
• Self-motivated, resilient, and focused on achieving targets.

Why Join Omnichat?

• Enjoy working in a lively, collaborative open office environment that fosters creativity and free flow of ideas.
• Experience a flat organizational structure promoting independence and idea sharing.
• Receive guidance and mentorship aimed at developing your business expertise and entrepreneurial mindset.
• Be part of an innovative tech startup in Hong Kong with a significant growth outlook in Asia.

Additional Information

Omnichat offers competitive compensation packages to qualified candidates. The company is an equal opportunity employer encouraging applicants from all backgrounds. Personal data collected during recruitment will be handled confidentially and used solely for employment-related purposes.