Business Development Representative (BDR)

About Toast

Toast develops innovative technology that empowers restaurants and local businesses to thrive in today’s digital landscape. Our platform supports business owners in optimizing operations, driving revenue growth, enhancing customer engagement, and maintaining employee satisfaction.

Key Responsibilities

• Conduct outbound prospecting primarily through cold calls, supplemented by email and social media outreach, to generate new sales opportunities.
• Develop outreach strategies in collaboration with Field Account Executives and marketing teams to effectively engage restaurant prospects.
• Build and nurture partnerships with restaurants by leveraging relationship-building and prospecting skills.
• Act as the customer advocate by providing actionable feedback to internal teams.
• Analyze the competitive market to position Toast's offerings advantageously.

Qualifications and Requirements

• Strong verbal and written communication abilities.
• A genuine enthusiasm for sales and excelling in target-driven environments.
• High empathy toward customers and skilled at overcoming objections.
• Previous experience specifically in outbound prospecting roles is mandatory.
• Excellent organizational skills and meticulous attention to detail to manage multiple leads concurrently.
• Capability to thrive in a fast-moving, entrepreneurial setting.
• Experience handling phone communications, particularly cold calling.
• Self-driven, innovative, adaptable, and able to maintain performance under pressure.
• Experience successfully canvassing and cold calling diverse local businesses is preferred.

Additional Preferred Skills

• Participation in collegiate sales competitions is advantageous.
• Experience working in restaurants or the hospitality sector is a plus.
• Familiarity with start-up environments is beneficial.
• Knowledge of current restaurant industry trends and operational insight is favorable.

Company Culture and Benefits

At Toast, we value hunger for learning and innovation, including the use of AI tools across departments to accelerate development and improve quality. We foster a hybrid working model supporting both in-person collaboration in our London office and flexibility for individual needs.

Our compensation and benefits package is competitive and designed to support a healthy lifestyle while motivating our workforce. We are committed to diversity, inclusion, and offering equal growth opportunities.

Accessibility and Inclusivity

We dedicate ourselves to making the hiring process accessible for all candidates and provide accommodations for persons with disabilities upon request.