Business Development Representative - Australia (Remote)

About Granicus

Granicus is at the forefront of revolutionizing the GovTech industry by connecting governments with their communities through innovative technology. With over 25 years of service, the company supports more than 5,500 government agencies across federal, state, and local levels, reaching over 300 million citizens worldwide through cloud-based communication, website design, records management, and digital service solutions. Granicus empowers governments to engage effectively with residents across multiple countries, including the U.S., U.K., Australia, New Zealand, and Canada.

Role Overview

The Business Development Representative joins the growing Business Development team to identify and qualify new customer opportunities, foster partnerships, and drive the adoption of modern government technology across Australia. The role focuses on prospecting, qualifying leads, and collaborating with sales teams to schedule discovery meetings with key government decision makers. Responsibilities include managing inbound marketing leads and executing strategic outbound outreach, making this an ideal position for a motivated, ambitious individual seeking growth in the GovTech sales domain.

Key Responsibilities

• Initiate contact with potential clients via phone and email to introduce Granicus solutions.
• Conduct initial needs assessments to understand prospects' environments, challenges, and project requirements.
• Identify key influencers and decision-makers along with budget and timeline considerations.
• Follow up on inbound leads and reach out to outbound prospects through planned communication strategies.
• Develop and nurture relationships to advance sales opportunities within the pipeline.
• Collaborate closely with account executives to devise strategic territory plans and maintain a robust sales pipeline aimed at meeting quarterly revenue targets.
• Utilize Salesforce CRM to accurately document sales activities and maintain lead/contact information.
• Analyze sales pipeline reports and dashboards to inform sales strategies.
• Perform other duties as assigned.

Preferred Qualifications and Skills

• At least one year of relevant professional or internship experience in sales or marketing, or a degree related to business or communications.
• Proven ability to meet or exceed sales and activity goals.
• Strong client relationship-building skills.
• Excellent verbal and written communication capabilities.
• Effective problem-solving, organizational, and time management talents.
• Proficiency in Microsoft Office applications.
• Experience with Salesforce or comparable CRM software is highly desirable.

Company Culture and Values

• Granicus fosters a remote-first, globally distributed workforce across multiple countries.
• The company prioritizes diversity, inclusivity, and psychological safety through programs like Employee Resource Groups, direct CEO interactions ("Coffee with Mark"), and various wellness and community-focused Teams channels.
• Engagement with guest speakers addressing topics that resonate with the employee base.

Security and Privacy Responsibilities

• Maintain confidentiality, integrity, and availability of company information assets in line with Granicus' information security policies.
• Ensure data privacy compliance for employee and customer information by completing required privacy training.