Business Development Representative - APAC

About Emplifi

Emplifi is a unique Autonomous Customer Experience (CX) platform integrating social marketing, commerce, and customer service for over 20,000 global brands. Utilizing Fuel AI and leveraging more than 5 trillion data points, the platform empowers enterprise teams to orchestrate seamless and personalized customer journeys, transforming every interaction into a competitive edge.

Sales Team Overview

Our sales team operates globally, assisting businesses in expanding their digital CX innovations on an international scale while supporting a diverse client base. We focus on building brand relationships and collaborate with many agency and media partners to empower marketers across industries to maximize their impact regardless of location.

Role Summary

The position demands a persistent and creative individual skilled at identifying and engaging hard-to-reach decision makers. The ideal candidate is proactive, excellent at research, and comfortable with cold calling. A strong understanding of marketing and brand storytelling is a plus.

Key Responsibilities

• Identify and connect with key decision makers responsible for leading brands to generate new business opportunities and conduct needs assessments with assigned prospects.
• Support both Marketing and Sales teams by generating leads and qualifying inbound and outbound prospects through various channels such as phone, web, email, corporate events, and direct mail campaigns.
• Collaborate closely with assigned Account Executives or Regional Sales Managers and marketing personnel to meet individual and team sales goals, develop targeted communication plans, and ensure high-quality product demonstrations.
• Effectively communicate Emplifi's value proposition with the goal of arranging online product demos and face-to-face meetings for sales executives.

Qualifications and Skills

• Previous client-facing experience, especially in B2B sales or telesales.
• Fluent English is mandatory; proficiency in additional languages is beneficial.
• Ability to thrive in a fast-paced, challenging environment.
• Motivation to meet and surpass measurable targets.
• A keen interest in learning about social media and brand marketing.
• Technical proficiency to quickly master CRM tools.
• Strong objection handling capabilities.

Benefits and Work Culture

• Exposure to an international and dynamic work environment.
• Opportunity to engage with some of the world's leading brands in CX technology.
• Agile, open-minded culture emphasizing trust and flexibility.
• Room for professional development and career advancement.
• Access to cutting-edge technologies and encouragement of innovative ideas.
• AI-first workspace featuring tools like ChatGPT, Claude, Gemini, enabling smarter and faster work while developing AI skills.
• Flexible work arrangements.
• Unlimited paid time off along with sick days and community service leave.
• Opportunities for meetups, conferences, and enhanced family/parental leave.
• Supportive environment fostering inclusivity for diverse backgrounds and abilities, with accommodations provided throughout recruitment as needed.

Commitment to Inclusion

Emplifi values diversity and inclusivity, welcoming applications from individuals of all demographics and providing a supportive environment where all employees can thrive and be themselves fully.