Business Development Representative - APAC

About Emplifi

Emplifi stands as the sole Autonomous Customer Experience platform that integrates social marketing, commerce, and customer support for over 20,000 global brands. Powered by Fuel AI and anchored on over five trillion data points, Emplifi is recognized as a leader by top industry experts. The platform empowers enterprise teams to orchestrate connected customer journeys and deliver highly personalized experiences at scale, enhancing every customer interaction into a strategic advantage.

About the Sales Team

The Emplifi sales team operates internationally, driving businesses to scale their digital CX innovations globally while serving clients of all sizes. Maintaining strong brand relationships is critical, and they also collaborate with hundreds of agency and media partners. The goal is to enable marketers to exceed their objectives regardless of their location or sector.

Joining this global team offers opportunities to work alongside colleagues from Sydney to Sao Paulo, New York to Singapore, becoming part of a growing community. The team supports your career development, fostering growth as a professional and as an advisor in social media expertise.

Role Overview

Success in this position requires perseverance and creativity to engage and captivate elusive decision-makers. It suits proactive individuals with robust research skills and a readiness to conduct cold calls and leverage other outreach channels like LinkedIn. Familiarity with marketing and brand storytelling is advantageous.

Key Responsibilities

• Identify and engage key decision-makers responsible for leading brands to generate new business opportunities and conduct needs assessment calls with assigned prospects.
• Support Marketing and Sales departments through lead generation, qualifying inbound and outbound leads across phone, web, email, corporate events, and direct mail campaigns.
• Collaborate closely with assigned Account Executives or Regional Sales Managers and marketing teams to meet personal and sales targets, design prospect communication strategies, and ensure high-quality demonstrations.
• Communicate Emplifi's value proposition effectively to schedule online product demos and in-person meetings for sales executives.

Candidate Requirements

• Proven client-facing experience, preferably in sales or B2B telesales roles.
• Fluent English proficiency is essential; additional language skills are a plus.
• Ability and motivation to thrive in a fast-moving, challenging work environment.
• Strong motivation to meet and surpass clearly defined performance goals.
• Interest in learning about social media and brand marketing.
• Technical capability to efficiently use CRM software.
• Competence in handling objections professionally.

Benefits and Opportunities

• Work within an international, dynamic environment.
• Engage with some of the world's largest brands at a leader in CX technology.
• Experience an agile, open culture that values trust and flexibility.
• Access opportunities for professional growth and skills development.
• Learn and work with cutting-edge technologies in a setting that fosters new ideas.
• Benefit from an AI-first workplace equipped with top AI tools like ChatGPT, Claude, Gemini, enhancing innovation and skill-building.
• Enjoy flexible working conditions and an unlimited Paid Time Off policy.
• Receive Sick Days, Community Service Days, and support for family/parental leave.
• Participate in meetups and conferences for continuous learning and networking.
• Experience a supportive, inclusive atmosphere where diversity is embraced, and accommodations are available throughout recruitment.

Diversity and Inclusion

Emplifi encourages applications from candidates of all backgrounds, including age, race, religion, gender identity, sexual orientation, and those from LGBTQ+ communities. The company is committed to providing a safe, inclusive, and affirming workplace where all employees can thrive and express their authentic selves. Accommodations will be provided upon request at any hiring stage to ensure accessibility.