Business Development Representative

About Aircall

Aircall is a rapidly growing unicorn company offering an AI-powered customer communications platform. Trusted by over 22,000 companies globally, Aircall integrates voice, SMS, WhatsApp, and AI into a single, seamless workspace designed to boost revenue, resolve customer issues promptly, and help customer-facing teams scale efficiently. With headquarters in Paris and significant presence across Seattle, Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City, Aircall is distinguished by continuous AI innovation and backed by world-class investors.

Our Culture and Work Ethic

We are a data-driven, customer-focused organization that values ownership, continuous improvement, and quick decision-making. In a collaborative, fast-paced environment that prizes trust and meaningful impact, team members thrive by delivering real results.

Role Overview

The Business Development Representative (BDR) is a pivotal member of the ANZ sales team, responsible for collaborating with Account Executives while developing their career through our Sales Career Track. This role serves as a fast-paced entry point into SaaS sales, focusing on expanding Aircall’s customer base through prospecting and qualifying prospective clients. Our ideal candidates embody passion, ambition, and a mission-driven mindset, looking to grow professionally and enjoy uncapped earning potential through commission.

Location and Work Model

You will be based at our Sydney CBD office on O’Connell Street, working a hybrid schedule with three days onsite and two days remote.

Key Responsibilities

• Identify and generate qualified new sales opportunities through cold calling, email outreach, networking, and leveraging Salesforce databases and proven sales processes.
• Design and implement outbound campaigns via calls and emails to schedule product demos or meetings with prospective clients.
• Research target customers, uncovering essential lead details by engaging in open dialogue and thoughtful inquiry.
• Understand potential clients' businesses, needs, and buying cycles to build and nurture early-stage relationships.
• Collaborate closely with Account Executives and sales teams to accelerate the sales pipeline.
• Represent Aircall professionally and with integrity in both verbal and written communications, effectively communicating Aircall’s value proposition.
• Consistently use Salesforce and other best-in-class tools to track daily activities and progress.

Qualifications and Attributes

• At least one year of experience in outbound sales.
• Experience in the technology sector or SaaS startup/scale-up environments is highly preferred.
• Strong team-player mentality with eagerness to learn, grow, and support teammates’ success.
• Exceptional organizational and time management skills, with attention to detail.
• Clear, direct communication style with proficiency in verbal and written interactions and the ability to ask insightful questions.
• Highly self-motivated, with initiative and ownership over individual success.
• Resilient, resourceful, and ready to face challenges confidently.
• A positive and enthusiastic attitude, viewed as essential for success.

Desired Personal Qualities

• Coachability, resilience, solution orientation, and enthusiasm for tackling challenges.
• Commitment to personal growth and shared success within a supportive learning environment.

Why Work with Us?

• Join at a pivotal growth stage offering significant career and opportunity expansion.
• Value placed on work-life balance and employee well-being.
• An entrepreneurial, fast-paced workspace with robust team spirit.
• A diverse, multicultural company with over 45 nationalities represented.
• Competitive remuneration package and additional benefits.

Diversity, Equity & Inclusion Commitment

Aircall is dedicated to fostering a diverse, equitable, and inclusive workplace where all individuals are welcomed, valued, and given opportunities to thrive. We continuously strive to improve inclusion efforts and maintain open conversations about our progress.

Use of Artificial Intelligence in Recruitment

We employ AI tools to complement hiring processes such as resume screening and application review; however, all final hiring decisions rest with our human recruitment team. Candidates may request information on data processing practices.