Business Development Representative

About the Company

Our client is a rapidly growing technology firm based in Birmingham, UK, offering a leading platform that enables organizations to manage, monitor, and respond to digital customer communications via a unified system. Their solution is trusted by numerous established brands spanning retail, leisure, financial services, and the public sector, including significant adoption by UK government entities. The company is known for excellent customer retention through a focus on measurable results and cultivating long-term partnerships.

The work culture blends a fast-paced environment with supportive teamwork, emphasizing shared success, continuous learning, and genuine customer focus.

Role Overview

The Business Development Representative plays a pivotal role in driving new business growth. This position centers on engaging prospective clients, initiating productive conversations, qualifying early-stage opportunities, and delivering quality leads to the sales team. The role operates within a performance-oriented yet encouraging sales atmosphere with defined targets, coaching support, and clear advancement opportunities.

Key Responsibilities

• Identify and generate new sales prospects for the company
• Engage target accounts through telephonic, email, and multi-channel outreach methods
• Serve as the first point of contact and brand ambassador for potential customers
• Consistently meet and exceed weekly activity and performance goals
• Comprehend prospect challenges and gather high-level commercial insights
• Collaborate closely with Marketing and Sales teams to build a robust sales pipeline

Candidate Profile

• Possesses 12 to 18 months of experience in a commercially oriented role
• Proven track record of meeting or surpassing sales targets or KPIs
• Confident communicating with senior decision-makers and operational personnel
• Adept at identifying business needs and presenting clear value propositions
• Organized, detail-focused, and effectively manages workload
• Brings enthusiasm, ambition, and a results-driven approach to work
• Holds a degree or has equivalent commercial experience

Why Work Here?

• Join a diverse and supportive sales team that values collaboration and individuality
• Competitive base salary between £26,000 and £32,000 plus on-target earnings of £12,000 to £15,000
• Enjoy 25 days of annual leave along with flexible working arrangements
• Benefit from structured onboarding, continuous training, and defined career development pathways
• Work in a modern office located in Birmingham city center with hybrid working options
• Experience a culture centered on curiosity, accountability, and genuine care for people