Business Development Manager - Integrated Facility Management

Company Overview

Supreme Facility Management, part of the L V Shinde Group, ranks among India's premier Facility Management companies. Serving over 150 clients across more than 7 states, the company specializes in Facility Management, Supply Chain Solutions, Employee Transportation, Corporate Food Solutions, and Production Support Services. Since its inception in 1983 under the guidance of Dr. L V Shinde, it has been dedicated to relieving businesses from non-core activities, enabling them to concentrate on their primary goals. With headquarters in Pune and regional offices nationwide, its workforce of more than 10,000 professionals upholds values of Quality, Integrity, Commitment, and Execution, earning a strong reputation for professionalism and client satisfaction.

Role Summary

We are searching for a seasoned Business Development Manager possessing 5 to 10 years of experience, particularly within Integrated Facility Management (IFM) or Facility Management sectors. This position involves spearheading the acquisition of new clients, steering revenue growth, and nurturing client partnerships primarily across Chennai, Bengaluru, and Pune.

Key Responsibilities

• Generate and pursue fresh business prospects in IFM through networking, cold calls, referrals, and market research.
• Maintain a robust sales pipeline and consistently meet monthly, quarterly, and yearly targets.
• Engage with corporate, industrial, commercial, and multinational clients to identify opportunities.
• Interact with Facility Heads, Admin Heads, Procurement Heads, HR Heads, and C-level executives to comprehend client needs and propose customized IFM solutions.
• Conduct client meetings, site evaluations, and presentations to build and sustain long-term relationships that encourage repeat business.
• Promote holistic IFM solutions encompassing technical services, housekeeping, security, landscaping, workplace services, engineering, and other support offerings.
• Collaborate with Operations and Technical teams to design solutions and formulate commercial proposals.
• Manage RFPs, RFQs, and tender processes from identification to submission, coordinating costing and proposal efforts with cross-functional teams.
• Support commercial negotiations and ensure successful contract closures.
• Explore new industries and sectors, monitor competitor behavior, market trends, and pricing strategies to devise effective business development plans by account and territory.

Required Qualifications & Skills

• Between five and ten years of experience in business development or sales roles, preferably within Facility Management or IFM.
• Demonstrated success in B2B sales, client acquisition, lead generation, and conversion.
• A strong grasp of IFM service frameworks, including SLAs and KPIs.
• Experience with tender management processes, including RFPs, RFQs, costing, and negotiation.
• Excellent communication, presentation, and negotiation capabilities.
• Proven ability to build networks and maintain client relationships.
• Willingness to travel for meetings and site visits.

Educational Background

• Graduate degree in any discipline is required.
• Postgraduate qualifications such as MBA or PGDM in Sales, Marketing, or Business Development are preferred.
• Engineering or technical education is considered an advantage.

Performance Metrics

• Revenue generated from new business
• Number of new client acquisitions
• Quantity of qualified leads generated
• Lead-to-conversion rate
• Sales pipeline valuation
• Number and value of IFM contracts secured
• Client retention and repeat business rates