Business Development Manager

Company Overview

Feefo is a trusted platform enabling both consumers and businesses to make informed decisions through verified, genuine customer reviews. Established in 2010, Feefo partners with over 6,000 global brands across diverse industries such as travel, retail, automotive, and finance. The company utilizes advanced AI, business insight tools, review software, and compliance solutions to help clients boost sales, decrease customer churn, and enhance search and paid conversion rates as a Google Premier Partner.

Role Summary

The Business Development Manager will focus on acquiring new business sustainably, supporting company growth targets. This hands-on 'hunter' position leverages a modern technology and data stack, backed by Sales Development Representatives (SDRs), marketing outreach, and pre-sales assistance. The expectation is that 80% of the sales pipeline will be generated independently by the manager.

Responsibilities

• Independent ownership of the sales pipeline, with the majority (80%) being self-developed leads.
• Consistently meet or exceed KPIs and revenue goals aligned with personal and organizational objectives.
• Manage leads through the complete sales journey from initial contact, qualification, to deal closure.
• Utilize the MEDDIC methodology to maintain sales forecast accuracy above 90%.
• Effectively incorporate automation tools and artificial intelligence in daily sales operations.
• Handle all sales cycle stages, including relationship building, negotiation, and contracting.
• Draft tailored proposals addressing customer needs and recommending appropriate solutions.
• Stay well-informed about Feefo's products and competitive landscape.

Preferred Experience and Qualities

• Confident and engaging personality comfortable with in-person and remote client interactions.
• Passionate about representing Feefo at industry events, seminars, and exhibitions, leveraging such occasions for lead generation.
• Ambitious, enthusiastic, and target-oriented sales hunter with a minimum of one year's experience as an Account Executive or two years as an SDR.
• Motivated to contribute within a committed team with opportunities for career growth and skill development.
• Experience in review and rating platforms or social User-Generated Content markets is advantageous.
• Background in software sales preferred; related experience in Adtech, Digital Marketing Technology, Affiliate Marketing, or offline media in key sectors will also be valuable.

Work Environment and Hybrid Working

• Feefo supports a hybrid work model: working from home on Mondays and Fridays, with office presence from Tuesday to Thursday.
• Offices located in London, Petersfield, Boston, and Melbourne, featuring collaborative breakout spaces.
• Social activities include pool table tournaments and a football team.

Employee Benefits

• Extensive benefits platform offering health initiatives (such as free flu vaccinations and eye tests), wellbeing programs, childcare support, and lifestyle perks.
• Opportunity to join working groups focused on charities, Corporate Social Responsibility, wellbeing and mental health, and social events.
• A diverse and inclusive global scale-up environment fostering career progression and development.
• Leadership team dedicated to growth driven by innovative products and technology employed as positive social forces.
• Part of a fully privately owned entity by Vespa Capital.