Business Development Manager

About Makoto-Ya Singapore

Makoto-Ya is a premier importer, exporter, and wholesaler of Japanese food and beverage products based in Singapore, operating since 1992. Esteemed for its dedication to sincerity, quality, and passion, the company has expanded its portfolio from just two products to over 1,000. It caters to a diverse clientele including prominent hotels, restaurants, hypermarkets, supermarkets, and retail outlets, as well as international markets. By sourcing directly from Japan, Makoto-Ya ensures the latest items are offered at competitive rates. Its advanced distribution, delivery, and inventory management systems guarantee product freshness, operational efficiency, and flexible order processing. The company has been honored with several prestigious awards such as the 2010 Successful Entrepreneur Award and the 2011 Singapore Brands Award.

Role Overview

The Business Development Manager position is a full-time, on-site role based in Singapore. The incumbent will focus on discovering and cultivating new business prospects, enlarging Makoto-Ya's customer reach within hospitality, retail, and export sectors, and fortifying relationships with existing clients. Key daily activities include analyzing market trends, managing sales pipelines, delivering persuasive presentations, negotiating agreements, and collaborating with internal teams to facilitate seamless onboarding and client servicing. Close coordination with sales, marketing, operations, and supply chain departments is essential to synchronize business strategies with organizational objectives, accelerate revenue, and promote the company's Japanese food and beverage offerings. Additionally, the manager will track performance indicators, generate reports, and propose strategies to enhance market footprint and client satisfaction.

Qualifications and Requirements

• Established background in business development, sales, or account management, ideally within FMCG, food and beverage, or distribution industries.
• Proficient in market research, evaluating opportunities, and strategic planning to highlight and prioritize areas for expansion.
• Skilled in managing client relationships, stakeholder engagement, and delivering excellent B2B customer service.
• Strong verbal and written communication, negotiation proficiency, and presentation capabilities to influence key decision-makers and secure deals.
• Outstanding organizational skills, competence in pipeline oversight, time management, with keen attention to detail and reliability in follow-up tasks.
• Familiarity with CRM software, sales performance tracking, and foundational data analysis to support informed decision-making.
• A bachelor’s degree in Business, Marketing, or related discipline, or corresponding relevant experience is required.
• Interest or experience in Japanese food and beverage products and sectors like hospitality or retail is advantageous.
• Ability to operate independently and collaboratively within a dynamic, fast-paced work environment, showing initiative and goal-oriented attitudes.