Business Development Manager

About Econstruct Design & Build

Econstruct Design & Build is a structural engineering and BIM consultancy firm specializing in structural design, BIM, project management, and civil contracting services. Additionally, the company operates professional development and on-the-job training programs tailored for civil engineers.

Role Overview

As the initial point of contact for Econstruct, you will manage inbound and outbound inquiries, assess potential clients’ needs, qualify leads, and arrange Zoom consultations with training counselors or consultancy professionals. The position involves engaging with two main categories of leads: students and engineers seeking training courses and builders, developers, or project owners interested in consultancy services.

Key Responsibilities

• Respond promptly to leads originating from Instagram, Facebook ads, website forms, WhatsApp, LinkedIn, and referrals.
• Gather detailed information regarding leads’ background, requirements, timeline, and budget via organized questioning.
• Classify leads as hot, warm, or cold based on a structured qualification checklist.
• For training leads, verify education, experience, career ambitions, course interests (Structural Engineering, BIM, Project Management), and enrollment readiness.
• For consultancy leads, determine project type, location, progress stage, scope (design, BIM, proof-checking, audit, contracting), and decision-maker participation.
• Arrange Zoom meetings, dispatch calendar invites and confirmation messages through WhatsApp or email, and provide relevant brochures or details in advance.
• Send reminders and follow-ups to minimize no-shows, rescheduling as necessary.
• Prepare and deliver concise lead summaries to counselors or consultants prior to meetings.
• Record every call's result in the CRM or a Google Sheet the same day.
• Follow up with unresponsive or unprepared leads via calls and WhatsApp messages.
• Compile weekly reports detailing calls made, leads qualified, meetings scheduled, meetings completed, and conversions.
• Communicate feedback to marketing regarding lead quality and frequent questions or objections.

Candidate Requirements

• Graduate in any discipline; a background in civil engineering or construction is advantageous.
• Between 1 and 3 years experience in tele-calling, inside sales, lead qualification, or appointment setting; exceptional freshers may be considered.
• Fluency in English and Hindi; knowledge of Marathi or Kannada is a plus.
• Clear, confident, and courteous telephone manner with strong listening capabilities.
• Proficiency with Zoom, Google Calendar, WhatsApp Business, and basic CRM or spreadsheet tools.
• Highly organized with strong follow-up capabilities.
• Ability to maintain consistency and composure when facing rejection.

Preferred Qualifications

• Experience in EdTech, training/admissions, real estate, construction, or B2B services sectors.
• Basic familiarity with structural engineering, BIM, or civil construction terminology.
• Hands-on use of CRM platforms such as Zoho, HubSpot, or LeadSquared.

Performance Metrics

• Daily calls target of approximately 60-80 calls.
• Conversion rate from lead to meeting.
• Meeting attendance (show-up) rate.
• Promptness in responding to new leads.
• Accuracy and timeliness in CRM updates.

Compensation and Benefits

• Fixed monthly salary of INR 35,000 plus performance incentives based on meetings attended and successful conversions.
• Training sessions on company’s courses and consultancy offerings.
• Opportunities for career advancement within a dynamically expanding engineering consultancy.

Additional Information

Location options include Mumbai, Bangalore, or remote as per candidate preference.

Interested candidates can share their resumes via WhatsApp at 9036744017.