Business Development Executive

Role Overview

The Business Development Executive is tasked with expanding the company's client base by making outbound calls and following up on leads. This includes presenting the company's products and services effectively, understanding customer requirements, and delivering customized sales presentations to transform prospects into paying clients while consistently achieving monthly sales goals.

Key Responsibilities

• Perform daily outbound calls to potential customers using provided leads, ensuring call volumes meet targeted quotas.
• Evaluate and qualify prospective clients based on their needs, budget, and intent to purchase.
• Execute scheduled follow-ups with interested leads instead of spontaneous outreach.
• Communicate clearly and persuasively about company products and services, emphasizing key features and advantages.
• Employ active listening and probing questions to ascertain customer needs and tailor sales pitches accordingly.
• Manage objections professionally, offering accurate information to guide prospects through the sales process.
• Close sales effectively and strive to consistently meet predetermined monthly sales targets.
• Collaborate with the sales team to identify opportunities for upselling and cross-selling additional offerings.
• Maintain detailed and current records of sales efforts, customer interactions, and lead statuses within the designated CRM system.
• Provide regular progress reports on the sales pipeline, conversion metrics, and encountered challenges to supervisors.
• Report recurring customer issues or procedural gaps to management for timely resolution.
• Adapt to working in a high-pressure, target-oriented environment without compromising customer interaction quality.
• Be flexible to work varied shifts and overtime as dictated by business demands.
• Perform additional duties or adjust responsibilities as directed by supervisors or department heads.

Requirements & Qualifications

• Possess 1 to 2 years of experience in outbound sales, telesales, or business development roles within a results-driven setup.
• Exhibit excellent written and verbal communication skills, capable of quickly establishing rapport via telephone.
• Demonstrate strong negotiation and handling of customer objections.
• Proficient with MS Office applications (Word, Excel, Outlook) and CRM or lead management platforms.
• Capable of working independently while contributing positively to team objectives.
• Show resilience and self-motivation targeted at consistently hitting or surpassing sales goals.