Business Development Executive

Overview

We are seeking a driven and detail-focused Business Development Executive well-versed in sales, accounts, dispatch management, customer communication, and proficient with Google Sheets and MS Excel. This role involves fostering new business, maintaining client relationships, and coordinating activities between sales, accounts, and dispatch departments to guarantee efficient order fulfillment and customer service.

Key Duties

• Identify and generate new business opportunities while sustaining relationships with existing clientele.
• Manage sales inquiries, quotations, order placement, and follow-up actions.
• Liaise with Accounts and Dispatch teams to assure seamless order processing and timely delivery.
• Keep daily records for sales, orders, payments, and dispatches.
• Develop and update various reports using Google Sheets and MS Excel.
• Monitor invoices, pending payments, and customer account information in partnership with the Accounts team.
• Oversee the order lifecycle from booking through dispatch and final delivery.
• Communicate with customers concerning product availability, pricing, orders, and delivery timelines.
• Compile daily, weekly, and monthly sales and business development reports.
• Maintain accurate documentation for customers, sales, dispatches, payments, and orders awaiting completion.
• Assist management by providing sales data, MIS reports, and updates on business performance.
• Ensure precise data entry and timely updates of all records.

Required Qualifications and Skills

• Proficiency in Google Sheets and MS Excel.
• Basic understanding of accounts, invoicing, payment processing, and outstanding balances monitoring.
• Familiarity with sales processes and business development strategies.
• Knowledge of dispatch and order management procedures.
• Strong communication and customer service skills.
• Effective follow-up and coordination abilities.
• Analytical mindset with competent reporting skills.
• Ability to handle multiple responsibilities while maintaining accurate records.

Preferred Candidate Profile

• Graduate in any discipline.
• 1 to 3 years of relevant experience in sales, business development, operations, accounts coordination, or order management.
• Preference for candidates experienced with Sales, Accounts, Dispatch, and MIS/Google Sheets management.

Performance Metrics

• Generation of new business leads.
• Achievement of sales targets.
• Retention of customers and effective follow-up.
• Coordination of orders and dispatch.
• Ensuring timely payments and chasing outstanding dues.
• Accuracy in Google Sheets and MIS reporting.
• Maintaining high levels of customer satisfaction.