Business Development Director

About TLC Worldwide

TLC Worldwide is a global leader in customer acquisition, loyalty, and engagement through emotionally impactful, experience-based rewards. With over 30 years of market expertise, we combine consumer insights, a network of over 100,000 rewards, and our COSMOS all-in-one program platform to deliver personalized, scalable campaigns for global banks, retailers, and more. Our 400+ team members across 15 international hubs thrive on innovation, creativity, and teamwork, fostering a fun and empowering culture that encourages growth and bold thinking.

Role Overview

As a Business Development Director, you will spearhead outreach efforts, nurture pipelines, and close significant deals worth six to seven figures with major global brands across various sectors. This role involves strategic responsibilities such as leading senior client discussions, tailoring data-driven proposals, and driving both tactical and loyalty campaigns. You will work collaboratively across teams to secure long-term partnerships, operate independently within our agile environment, and remain accountable for your performance metrics.

Key Responsibilities

• Develop and manage your own prospect pipeline through networking and outreach.
• Secure high-value contracts with global clients in key industries.
• Lead negotiations for both tactical campaigns and strategic loyalty programs.
• Engage confidently with senior executives and C-suite stakeholders.
• Utilize proven methodologies to stimulate market expansion.
• Collaborate cross-functionally to create customized, data-informed proposals.
• Expand existing accounts via upselling and fostering long-term relationships.
• Succeed autonomously in a fast-paced, scaling business environment.
• Maintain clear reporting on pipelines, forecasts, and goals.

Candidate Profile

• Demonstrated success closing deals with values between six and seven figures.
• Expertise in outbound sales strategies and pipeline development.
• Strong commercial acumen with an understanding of loyalty and customer retention.
• Confidence and experience engaging with senior and executive leadership.
• Highly entrepreneurial, proactive, and driven by targets.
• Ownership mindset regarding pipelines and results delivery.
• Consultative approach, exhibiting curiosity and focus on solutions.
• A collaborative team player thriving in cross-functional pitching scenarios.
• Capable of performing well under pressure in dynamic environments.
• Ambitious, impact-oriented, and committed to personal and company growth.

Work Environment and Culture

• Join a vibrant, collaborative team that encourages creativity and global exposure.
• Access to ongoing development via weekly People Academy webinars.
• Participate in annual wellness initiatives and year-round wellness programs.
• Engage with the TLC Culture Club, offering social events and communal dining experiences.
• Opportunities to contribute through volunteering with TLC Gives Back.
• Support for women pursuing leadership roles through TLC Rise.
• Recognition at our 'Frankies' awards event celebrating achievements.
• Ownership stakes via the TLC Owner's Club shareholder program.

Diversity and Inclusion

TLC Worldwide is committed to fostering a bias-free, equitable workplace where diversity is embraced and everyone has equal opportunities for success. We pride ourselves on a people-first culture that values unique perspectives and shared growth.