Business Concierge

Role Overview

We are seeking a personable, well-organized, and proactive Business Concierge to become an integral member of our team. This role extends beyond just greeting visitors; you will ensure seamless daily operations within our office while providing valuable support to both internal staff and tenants.

Key Responsibilities

• Front Desk & Concierge (approx. 50%): Warmly welcome tenants and visitors, manage courier deliveries and shipments, sort and distribute incoming mail, prepare outgoing mail and maintain postage supplies, and deliver exceptional service while addressing challenges for tenants and guests.
• Office & Facility Management (approx. 25%): Maintain the facility to high standards by ordering office, kitchen, and bathroom supplies; keep shared spaces tidy through light cleaning tasks; oversee building maintenance and coordinate with service providers for repairs and cleaning; run errands such as bank deposits and supply pickups.
• Sales Support (approx. 15%): Conduct building tours, assist with rental inquiries, prepare lease documents and set up accounts, manage key and fob access, process payments including credit cards and cheques, and compile monthly sales and rental reports.
• Month-End & Administrative Assistance (approx. 10%): Support finance team with month-end reporting related to rent, boardroom bookings, and mail/courier; process customer refunds; maintain accurate filing for both company and tenant documents; assist with Xerox machine management and document packaging for year-end storage; handle additional administrative requests as needed.

Candidate Profile

• Possesses an entrepreneurial mindset toward managing business operations.
• Exemplary organizational skills and meticulous attention to detail.
• Excellent communicator with a friendly and welcoming demeanor.
• Ability to manage multiple tasks efficiently in a fast-changing work environment.
• Background in administration, customer service, or facility support is advantageous.

Qualifications and Requirements

• Availability to work full-time during weekdays, some Saturdays, and occasional after-hours as required.
• At least 2 years of sales experience within retail, hospitality, or sales sectors.
• Proficiency with Microsoft Office suite, including Word, Excel, and Outlook.

Compensation and Benefits

• Base pay supplemented by a revenue-linked bonus program.
• Eligibility for employee benefits plan after 90 days of employment.
• Access to a group RRSP plan with employer matching contributions up to 2.5% of earnings.

About the Company

Apple Self Storage is a family-run Canadian business committed to delivering simple and hassle-free storage solutions. With multiple locations nationwide and ongoing expansion, the company offers excellent prospects for career growth. The workplace culture emphasizes supportive relationships, long employee tenure, approachable leadership, and dedication to community initiatives, including partnerships with The Able Network, The Canadian Olympic Foundation, Rotary4Kids, and relief efforts for Southern New Brunswick Flood Victims. Joining our team means becoming part of a company that values its people, supports personal development, and proactively plans for the future.