Business Associate

Job Overview

We are seeking a Business Associate to provide support in learner and employer engagement, primarily focusing on administrative tasks. The position is office-based in Mumbai, operating full-time from 8am to 5pm UK time (1pm to 10pm India time) with 28 days of holiday inclusive of bank holidays.

Key Responsibilities

• Assist tutors by marking and providing feedback on learner assignments
• Manage and complete tasks within agreed deadlines
• Support tutors with administrative duties such as quality control and compliance adherence
• Collaborate closely with audit and compliance teams to maintain accurate and up-to-date records
• Keep comprehensive documentation and learner information organized
• Provide day-to-day administrative assistance to the wider delivery team

Role Requirements

• Confident telephone communication skills with excellent written and verbal English
• Ability to work independently and handle own workload efficiently
• Self-motivated and target oriented
• IT literacy, including proficiency in Microsoft Outlook, Word, Excel, and PowerPoint

Desirable Experience

• Previous experience in similar administrative roles
• Background in apprenticeships, training, or education sectors

General Requirements

• Professional, reliable, and team-centered attitude
• Strong organizational skills and meticulous attention to detail
• Capability to manage multiple tasks and meet deadlines

Benefits and Conditions

• Office-based working environment
• Comprehensive training provided
• Company equipment supplied
• Salary commensurate with experience, typically between 20,000 and 25,000 INR monthly
• 28 days annual leave including bank holidays

Offer Stage Requirements

• Submission of at least two professional references
• Verification of relevant qualifications
• Strict professionalism expected at all times