Business Analyst

Role Purpose

This position is designed to bridge the understanding gap between data insights and team actions, serving as the liaison among founders, functional leaders, investors, and technical staff.

Key Responsibilities

• Lead and manage business initiatives across departments such as Revenue, Field Operations, EPR, Finance, and Technology, ensuring projects progress beyond initial meetings to actual implementation.
• Maintain an initiative tracking system detailing progress, obstacles, responsible parties, and timelines; actively follow up with teams delaying progress rather than merely reporting.
• Collaborate with founders to define new initiatives' problems, success metrics, and ownership prior to launch.
• Conduct retrospective and review sessions for completed projects to integrate learnings into future processes.
• Aggregate data from various departments and convert it into actionable insights rather than just visualizations, communicating clear implications to founders.
• Create and upkeep core performance trackers and dashboards including vendor success, material throughput volumes, margin analyses, and funnel conversions.
• Proactively identify and report deviations or risks to founders before they surface from other sources.
• Ensure a consistent, single version of truth is maintained across metrics presented in founder meetings, investor presentations, and team reviews.
• Prepare weekly and monthly performance reviews, summarizing key results, status indicators, trends, and explanatory narratives.
• Standardize reporting formats and timelines across departments for coherent status updates.
• Manage follow-ups from review meetings, tracking action items through to completion.
• Coordinate investor communications including updates on strategic initiatives, growth metrics, and financial status, maintaining up-to-date data rooms to avoid last-minute scrambles.
• Interpret operational details into clear growth narratives tailored for investor understanding without compromising accuracy.
• Serve as the primary business liaison for technology teams during application launches, releases, and feature updates, translating between business requirements and technical expectations.
• Monitor key technology-related metrics, such as adoption rates and bug fixes, escalating issues promptly.
• Oversee user acceptance testing and deployment activities to ensure smooth transitions without disrupting ongoing vendor or transaction operations.
• Manage public relations output from drafting to approval and distribution to align company messaging consistently.
• Identify and develop strategic industry partnerships that enhance growth, environmental product responsibility reputation, or branding.
• Lead marketing efforts to boost brand awareness and incoming demand, coordinating with external agencies or freelancers when required.

Success Indicators

• Founders consistently receive accurate and thoroughly explained data packages for weekly and monthly reviews without needing to chase information.
• Each active business initiative has an assigned owner with clear status updates and next action steps at all times.
• Investor communications occur as scheduled with metrics that clearly connect to internal tracking systems.
• Technical releases meet deadlines with business needs correctly captured on the first attempt.
• Public relations, partnerships, and marketing activities are visible, aligned with the brand, and directly contribute to business results.

Candidate Profile

• Possess between 2 to 5 years of experience in business analysis, strategy, consulting, or similar cross-disciplinary roles preferably within start-ups or fast-growth environments.
• Advanced proficiency in Microsoft Excel or Google Sheets; familiarity with SQL or business intelligence tools advantageous but not mandatory.
• Excellent written and verbal communication skills, capable of crafting both investor updates and public relations releases distinctly and professionally.
• Comfortable interacting directly with founders and holding department heads accountable while effectively operating despite incomplete data.
• Highly organized and proactive in managing trackers, deadlines, and follow-ups without requiring prompts.
• Able and willing to work full-time on-site collaborating directly with founders.