Business Account Manager
Mumbai, Maharashtra, India · Full Time
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- Experience
- 4+ yrs
- Salary
- INR 40,000 – INR 80,000 / month
- Openings
- 1
- Posted
- 4 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
We are searching for an experienced and driven Business Account Manager with over four years of expertise in managing accounts within the Banking, Financial Services, and Insurance (BFSI) industry. This position is based in Mumbai or NCR, India, and reports directly to the Vice President of Account Management. The role focuses on sustaining and expanding relationships with existing BFSI clients by managing renewals, cross-selling, and up-selling across three solution verticals: DigiVision, DigiDrive, and SecureNexus.
Key Responsibilities
- Maintain and strengthen ongoing partnerships with BFSI clients to ensure high levels of satisfaction and loyalty.
- Oversee the renewal process for existing product and service contracts.
- Exceed quarterly and annual sales targets through effective cross-selling and up-selling initiatives.
- Formulate and implement strategies to increase revenue streams from current accounts.
- Identify and capitalize on opportunities to offer additional services that meet client requirements and improve their experience.
- Collaborate with sales and technical teams to deliver tailored solutions that guarantee client success.
- Conduct frequent client meetings, reviews, and presentations to nurture relationships and resolve issues.
- Provide valuable client insights and feedback to inform product and service enhancements.
- Lead independent product demonstrations and consultations to showcase solution capabilities.
- Work alongside internal teams to ensure smooth implementation and delivery of solutions and services.
- Track and communicate account performance and key performance indicators to management.
- Remain informed about current industry trends and competitors to spot growth prospects.
- Drive proof-of-concept initiatives demonstrating product capabilities to clients.
- Represent the company at industry events and trade shows to promote solutions and generate new leads.
- Manage the end-to-end sales cycle, from lead development through to deal closure, including proposal drafting, negotiation, and contract administration.
- Deliver regular sales forecasts and reports detailing pipeline status, performance metrics, and improvement areas to management.
Candidate Profile
The ideal candidate will possess substantial knowledge and experience in account management within the BFSI domain, with a strong orientation towards achieving sales targets and building sustainable client relationships.