Brokerage Administrator - Night Shift

About the Role

Join a renowned Fortune Global 500 company and engage in a dynamic environment that fosters personal and professional growth. This position demands individuals motivated by precision and a passion for ensuring seamless shipment handling through customs.

Primary Responsibilities

• Accurately prepare and lodge customs entries related to import freight complying with local customs laws.
• Apply appropriate tariff classifications, including Harmonized System (HS) codes, based on customer directives or classification requirements.
• Examine shipping documents such as invoices, packing lists, and bills of lading to verify completeness and accuracy before clearance and for post-entry procedures.
• Handle post-clearance inquiries, document amendments, and manage auditing processes.
• Support billing cycles and implement adjustments for duties, taxes, and related charges to reconcile discrepancies and post-entry changes.
• Collaborate closely with customs officials, clients, shipping agents, and internal departments to address and resolve customs-related issues.
• Track shipment progress rigorously to ensure prompt customs clearance and processing.
• Deliver superior customer service by providing timely updates and addressing customer or customs queries effectively.
• Perform miscellaneous duties connected to brokerage and administrative tasks within the department as needed.

Performance Indicators

• Precision of customs declarations
• Efficiency and timeliness in shipment clearance
• Adherence to customs regulations
• Customer satisfaction ratings
• Reduction of errors and audit compliance

Skills and Qualities

• Keen attention to detail with commitment to accuracy
• Strong numerical aptitude and ability to analyze data
• Effective organizational skills and proficient time management
• Excellent written and verbal communication proficiency
• Capability to operate under pressure and meet tight deadlines
• Proactive problem-solving approach with initiative

Additional Details

• Work shifts from 11:00 PM to 7:30 AM, Monday through Friday
• Employment type is permanent
• The company upholds a strict policy against discrimination, harassment, and retaliation in the workplace