Branch Colleague

About Timpson

Timpson Group Limited is a family-run business established in 1865, recognized as the UK's largest service retailer with over 1,300 outlets nationwide. Praised by The Sunday Times as "One of the Best Places to Work in the UK," Timpson prides itself on fostering a culture of trust and career growth.

Position Overview

We are seeking enthusiastic Branch Colleagues to join our vibrant team in the Cumbernauld area. This full-time role involves delivering exceptional customer service with a variety of offerings such as key cutting, watch and mobile phone repairs, engravings, shoe repair, photo processing, dry cleaning, and other related services. Previous experience is not mandatory as comprehensive training is provided from day one to equip you with necessary skills in a supportive and enjoyable environment.

Working Hours and Compensation

The position entails a 40-hour workweek over five days, including weekends, with options for overtime after completing the training period. The pay structure includes a competitive base salary complemented by performance bonuses.

Responsibilities

• Deliver courteous and professional customer service involving various repair and retail services.
• Develop practical skills through committed training to proficiently handle service tasks.
• Perform a daily act of kindness towards customers or colleagues to enhance workplace positivity.

Benefits and Perks

• Access to free holiday homes.
• Uncapped achievable bonuses.
• Discount cards offering up to 90% off for employees and 25% off for friends and family.
• An additional day off to celebrate your birthday.
• Paid leave for a child's first school day.
• Annual salary reviews ensuring competitive earnings.
• Regular social events fostering team cohesion.
• Weekly £1000 lottery draws.
• Opportunities for advancement and career progression.
• Continuous skills development and training.
• £100 wedding bonus.
• Mental health support including free flu vaccinations and a 24-hour helpline.

Candidate Profile

We prioritize personality over formal qualifications, seeking individuals who are positive, personable, confident, and strong communicators. Applications are open to candidates from diverse backgrounds, including those with past convictions.

Application Process

If this opportunity excites you, please fill out the application form to begin your journey with Timpson. We eagerly anticipate welcoming you onboard.