Billing Accountant

About Liquid Intelligent Technologies Kenya

Liquid Intelligent Technologies Kenya, a part of Cassava Technologies Africa's premier integrated digital infrastructure group, operates extensively across 14 countries. The company is pivotal in enabling digital transformation throughout public and private sectors by maintaining one of East Africa's largest fibre networks, delivering high-speed internet and enterprise-grade digital solutions.

Why Work Here?

Employees at Liquid Kenya contribute to critical infrastructure development, collaborate with global partners such as Microsoft and NVIDIA, and play a significant role in shaping Africa’s digital economy. The environment values agility, compliance, customer focus, and operational excellence, perfect for professionals who thrive in fast-paced, purpose-driven settings.

Core Workplace Behaviours

• Accountability: Taking full responsibility and ownership of actions, behaviors, decisions, and performance.
• Agility: Integrating people, processes, technology, and connectivity to effectively complete tasks.
• Collaboration: Working collectively and sharing expertise to achieve common objectives and support team success.
• Follow-through: Committing to continuous improvement and delivering high-quality outcomes by optimizing operational processes.

Role Purpose

The Billing Accountant combines IT system administration with finance operations, ensuring accurate billing, seamless data alignment between network and billing platforms, and automating invoicing procedures. The role requires IT systems expertise, ERP proficiency, and accounting fundamentals to optimize billing processes, maintain system integrations, and minimize revenue risks.

Key Responsibilities

• Produce and verify customer invoices using automated workflows, ensuring alignment with contractual pricing.
• Perform pre-billing checks and set up new customer accounts within the billing system.
• Promptly process service terminations and circuit disconnections to ensure billing ceases as required.
• Issue credit notes and SLA rebates with proper authorization within system workflows.
• Support IFRS-compliant revenue recognition by reconciling billed revenue against the General Ledger.
• Assist in month-end and year-end financial closing activities.
• Maintain, configure, and troubleshoot billing systems, ERP applications (MS Dynamics, PRISM, Sage Accpac), and Electronic Tax Register (ETR) integrations.
• Conduct regular integrity checks on systems and update data to monitor unbilled revenue and avoid synchronization failures.
• Audit the synchronization between active network services and billing software for accurate metering.
• Collaborate with IT teams and software vendors to implement enhancements, automation, and resolve system issues.
• Perform monthly reconciliations for revenue, deferred revenue, and provisions.
• Generate product-level Profit & Loss schedules and margin analysis reports.
• Work with Accounts Receivable to investigate billing discrepancies, resolve disputes, and support collections.
• Prepare audit documentation and system logs for internal, external, and tax audits.
• Ensure invoice automation complies with local tax laws including VAT and excise.
• Continuously review billing workflows to automate manual steps and improve efficiency.
• Participate in system improvements and identify opportunities for billing accuracy and process optimization.
• Monitor KPIs including reconciliation accuracy, invoice turnaround, error reduction, system uptime, and regulatory compliance.

Qualifications and Experience

• Bachelor’s degree in Information Technology, Business Information Systems, Computer Science, Data Analytics, or a related technical field with a focus or minor in Accounting or Finance. Candidates with Accounting/Finance degrees coupled with demonstrable IT/ERP administration skills are also eligible.
• Advanced expertise with ERP billing modules such as MS Dynamics 365, PRISM, and Sage Accpac.
• Strong technical skills for database structures, system integration, SQL querying for reporting, and advanced proficiency in Microsoft Excel.
• Three to five years’ experience managing billing or finance systems and ERP billing modules in technology-driven organizations.
• Knowledge of financial accounting principles including General Ledger, IFRS 15 revenue recognition, and statutory tax compliance (VAT, ETR).
• Professional certifications such as CPA 2, ACCA, or relevant ERP/software accreditations (e.g., Microsoft Certified Systems Analyst) are advantageous.

Skills and Competencies

• Strong problem-solving skills to troubleshoot system interfaces and resolve data discrepancies.
• Analytical capability to reconcile large volumes of system data with ledger entries.
• Effective communication to translate technical billing matters for finance teams and work collaboratively with vendor support.
• Meticulous attention to detail and a methodical approach to auditing automated billing rules and contract rates.

Preferred Industry Background

• Telecommunications and Internet Service Providers
• Technology firms and Software as a Service (SaaS) providers
• ERP system vendors or shared service centers

Equal Opportunity

The company is committed to fostering an inclusive environment where employment is offered without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, or disability. Opportunities are merit-based and open to all qualified applicants.