Bilingual French Client Services Coordinator

About French Selection

French Selection (FS) is a London-based specialist consultancy providing tailored services to international clients. The company supports professional growth and career advancement, making it an excellent environment for motivated individuals eager to develop their skills.

Role Overview

The Bilingual French Client Services Coordinator will deliver bilingual customer support and administrative assistance, ensuring smooth operational coordination for international clients. This fully office-based role involves managing client communications and documentation accurately within a dynamic environment.

Key Responsibilities

• Respond promptly and courteously to customer inquiries in both French and English.
• Prepare, organize, and maintain client files with careful attention to detail.
• Update and oversee databases, CRM systems, and tracking tools consistently.
• Coordinate and follow up on communications with partners and French governmental organizations.
• Compose and proofread professional correspondence and emails in French and English.

Candidate Profile

• Fluent in French and English with strong verbal and written communication abilities.
• Experience in customer service, administration, or client coordination roles.
• Highly organized, detail-oriented, and able to handle multiple deadlines efficiently.
• Confident interacting with clients, colleagues, and external contacts professionally and amicably.
• Proactive and dependable with a calm demeanor for problem-solving and adaptability.
• Comfortable working with CRM platforms and Microsoft Office, with aptitude for quickly mastering new systems.

Compensation

The position offers a salary range from £28,000 to £34,000 annually, dependent on experience.