Behavioural Detection Officer
Civil Aviation Authority of New Zealand
Auckland, New Zealand · Full Time
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- Experience
- Any
- Salary
- NZD 72,187 – NZD 72,187 / year
- Openings
- 1
- Posted
- 3 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Based at Auckland Airport, this full-time permanent position offers an annual salary of $72,187, beginning in February 2027. Working as a Behavioural Detection Officer (BDO), you'll utilize your keen observation, sound judgment, and interpersonal skills to detect unusual behavior, assess potential security threats, and contribute to the safety of New Zealand's aviation system.
Key Responsibilities
- Interact professionally with passengers, airport employees, and the general public in a dynamic airport environment.
- Monitor and evaluate behaviors to detect any potential risks.
- Collect information through effective and professional conversations.
- Help to de-escalate challenging or tense situations.
- Collaborate closely with agencies such as New Zealand Police, Customs, and Immigration New Zealand.
- Gather and report actionable intelligence to support aviation security operations.
Qualifications and Personal Attributes
Ideal candidates will demonstrate curiosity and a strong willingness to learn, quickly understanding complex information and applying it practically. Calmness under pressure, critical thinking, and the ability to make balanced decisions in uncertain or complex scenarios are essential. Effective communication skills and teamwork are required, coupled with professionalism, adaptability, resilience, and respect for diverse cultures and perspectives.
- Excellent interpersonal and communication abilities.
- Confidence and skill engaging with diverse individuals.
- Capacity to build rapport and handle difficult conversations tactfully.
- Sound judgment and a keen attention to detail.
- High cultural awareness and empathy.
- Ability to maintain focus in a busy, fast-paced setting.
- Strong situational awareness.
Essential Requirements
- Must be a New Zealand or Australian citizen, or a New Zealand resident.
- Eligibility to obtain and maintain a Secret Security Clearance.
- Medical fitness verified by assessment.
- Willingness to work a rotating roster, including weekends, evenings, and public holidays.
- Flexible to travel and be deployed to other New Zealand airports as necessary.
- Availability for assessment centers and interviews in late October 2026.
Benefits and Perks
- Competitive salary starting at $72,187 per year.
- Comprehensive paid training commencing February 2027.
- Opportunities for career development and advancement.
- KiwiSaver contributions up to 4%.
- Health and wellbeing programs.
- Generous annual leave entitlements.
- Provision of a full uniform.
Industry
Airlines & Aviation