Beauty Consultant - Chanel - Riyadh

About Chalhoub Group

Chalhoub Group has been a leader and innovator in the luxury retail sector across the Middle East for more than 60 years. The company combines retail experience with marketing expertise for a portfolio featuring eight proprietary brands and over 300 prestigious international brands spanning luxury, beauty, fashion, and lifestyle categories. They have also entered the luxury watches, jewelry, and eyewear markets recently.

With a customer-centric approach, Chalhoub Group strives to continually innovate and provide exceptional luxury experiences via more than 750 retail locations, online platforms, and mobile apps. The organization employs 14,000 skilled professionals across seven countries and is recognized as a top workplace in the region.

The Group fosters innovation through initiatives like "The Greenhouse," an incubation and acceleration hub for startups and small businesses in the region and globally. Sustainability remains a core focus with commitments to people, partners, and the environment, illustrated by participation in the United Nations Global Compact Community and endorsement of Women’s Empowerment Principles.

Role Overview

The Beauty Consultant plays a vital role in offering excellent customer service, applying sales expertise, and leveraging product knowledge to reach sales goals. Responsibilities include counter maintenance, stock management, assisting with new launches, promoting products, and ensuring compliance with grooming and brand standards.

Key Responsibilities

• Establish and uphold guest service standards to foster lasting customer loyalty
• Resolve customer inquiries about product features, pricing, availability, and usage
• Engage directly with customers to ascertain their needs and deliver personalized assistance exceeding expectations
• Recommend suitable product options tailored to individual customer needs
• Demonstrate product application techniques and highlight product benefits
• Drive sales through knowledgeable makeup consultation to achieve targets
• Monitor and track store-level sales and sell-out targets
• Generate daily sales reports and assist in incentive achievement processes
• Evaluate sales trends following new product launches
• Maintain merchandising displays aligned with brand standards
• Ensure timely and accurate stock replenishment at counters and shelves
• Report inventory shortages using established procedures
• Verify stock receipts according to organizational policies

Requirements

• At least two years of professional experience within the beauty industry

What We Offer

Joining Chalhoub Group means transforming your career through meaningful experiences, training, and opportunities for growth including internal mobility. The company supports varied career pathways and provides a comprehensive benefits package that includes healthcare, contributions to child education, flexible and remote work arrangements, and exclusive employee discounts.

Commitment to Inclusion

Chalhoub Group embraces diversity in thought, culture, background, abilities, and perspectives to continually excel in customer experiences. Equal opportunities are ensured for all applicants regardless of gender, age, race, religion, nationality, or disability.