Barista

Job Overview

The Barista role involves crafting and serving exceptional beverages and food items while ensuring outstanding customer interactions and maintaining a clean, safe, and inviting environment.

Key Responsibilities

• Prepare coffee, tea, and other drinks consistent with established recipes and quality benchmarks.
• Accurately take customer orders and manage payment processing.
• Deliver courteous, professional, and prompt customer service at all times.
• Keep the coffee bar, dining space, equipment, and work areas clean and orderly.
• Restock ingredients, supplies, and merchandise as needed to ensure continuous service.
• Uphold food safety, hygiene protocols, and health and safety regulations.
• Address customer questions and minor complaints in a professional manner.
• Assist with receiving stock, organizing storage, and performing inventory checks.
• Collaborate effectively with team members to meet service goals and drive sales.

Qualifications and Experience

• Completion of high school or equivalent qualification.
• Prior exposure to café, coffee shop, restaurant, or hospitality settings is preferred.
• Basic understanding of coffee making and beverage serving techniques is advantageous.

Skills and Competencies

• Strong customer service focus.
• Good verbal communication and interpersonal abilities.
• Capable of thriving in a dynamic, fast-paced work environment.
• Detail-oriented with a commitment to quality.
• Effective team player who is dependable.
• Familiarity with cash handling and operating POS systems.