Barista

Job Overview

Join IdeaCrate as a Barista in Dubai, where you'll craft exceptional coffee experiences by combining expertise in beverage preparation, menu knowledge, and outstanding customer service to create a warm and inviting environment for customers to enjoy quality food and drinks.

Core Responsibilities

• Prepare a variety of beverages including coffee, along with popular food items such as nuggets and pizza, ensuring order fulfillment within 5 to 7 minutes.
• Update and maintain the product selection, focusing on ready-to-eat and ready-to-serve meals.
• Offer a varied menu, respond to customer inquiries about ingredients, and provide personalized recommendations.
• Perform regular inventory checks daily, weekly, and monthly for beverage and food supplies, maintaining attractive product displays to enhance customer appeal.
• Regularly inspect brewing and kitchen equipment, reporting any maintenance needs promptly to ensure smooth operations.
• Manage stock levels effectively to avoid shortages while focusing on upselling opportunities.
• Maintain and sanitize equipment such as coffee machines, fryers, freezers, chillers, and ice cream freezers, including weekly duties like oil changes and cleaning freezer/chiller units.
• Keep the cafe area clean, safe, and sanitary by following stringent hygiene and safety regulations, including hourly monitoring of oil temperatures and completing checklist records.
• Deliver excellent customer service rated at 5/5 by engaging warmly with customers, processing payments accurately (cash and card), and personalizing experiences by addressing customers by name.
• Apply upselling techniques to promote additional products and boost sales performance.