Barista

About HIVE

HIVE is a modern business center occupying the entire 14th floor of i-Rise Tower in Barsha Heights. It offers 119 private offices, fully equipped meeting rooms, a podcast studio, and a lobby café with a 30-seat lounge. The center will open its doors in December 2026. High-quality coffee service is a key part of ensuring excellent member experience.

Role Overview

This position involves managing the café counter located in the lobby. Regular visitors and members expect multiple visits daily for their coffee. You will prepare outstanding coffee and beverages, maintain cleanliness of the counter and lounge, manage inventory diligently, and build rapport with regular customers by learning their names and preferences. During quieter periods, assistance at the front desk with floor readiness is expected.

Key Responsibilities

• Consistently prepare espresso-based drinks, filter coffee, tea, iced beverages, and fresh juices with exacting standards.
• Perform morning espresso machine calibration and conduct scheduled maintenance such as cleaning group heads, steam wands, and grinders during the day.
• Memorize the entire beverage menu along with member pricing and recommend suitable options to visitors awaiting tours.
• Foster personalized service by learning names and favorite orders of regular patrons.
• Manage food items including receiving, storing, displaying pastries, sandwiches, and snacks, ensuring freshness with proper labelling.
• Dispose of expired items promptly and document waste.
• Provide feedback on potential menu enhancements informed by member purchasing trends and requests.
• Open the café early by prepping the espresso machine, setting up the counter, filling displays, and adjusting music and lighting.
• Close the café by following a checklist that includes cleaning and back-flushing machines, checking refrigerators, sanitizing surfaces and floors, and removing trash.
• Process payments via card, cash, or member company account apps within allowed limits accurately recording transactions and reconciling cash at closing.
• Maintain an accurate stock inventory for coffee beans, milk, cups, lids, syrups, snacks, and cleaning supplies, ordering on schedule and alerting management when supplies are low.
• Verify supplier deliveries against orders for quantity, quality, and expiry dates.
• Comply with Dubai Municipality food safety regulations by maintaining timely logs for temperature, cleaning, and allergens.
• Ensure the café counter, lounge tables, and pantry are kept clean and reset tables after use.
• Enforce house rules that restrict food and drink consumption to designated café and lounge areas.
• Assist with preparation of refreshments for meetings and events upon request.
• Support member events such as monthly evenings by providing drink service and managing setup and clean-up.
• Help the front desk during peak times with welcoming guests, receiving deliveries, and guiding visitors.

Requirements

• Minimum two years’ experience as a barista in specialty cafés, hotels, or high-end office cafés with strong coffee-making skills including proficient milk steaming.
• Ability to deliver courteous and speedy service while recognizing and remembering customers and their orders.
• Highly organised, clean, dependable, and proactive in maintaining a tidy environment.
• Possession of a Dubai Municipality food-handler certificate is advantageous; training can be provided if necessary.
• Fluent English communication skills required; Arabic language knowledge is a plus.
• Currently residing in the UAE and available to begin within four weeks.